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Steer Automotive Group
Vehicle Damage AssessorSteer Automotive Group • Commercial Sunderland, GB
Vehicle Damage Assessor

Vehicle Damage Assessor

Steer Automotive Group • Commercial Sunderland, GB
30+ days ago
Job type
  • Full-time
Job description

Vehicle Damage Assessor

LOCATION

Ref:VA3843

#TEC1

Benefits

  • Competitive salary
  • 29 days holiday including public holidays plus additional days with service
  • Pension contributions
  • Referral bonus scheme
  • Enhanced parental leave
  • Enhanced sick pay
  • Wagestream—a Financial Wellbeing app giving you ultimate pay control! Get paid when you want, save monthly, enjoy shopping discounts, explore your benefits, and even connect with a financial coach.
  • Talk to us about flexible working
  • VIP Awards – colleague recognition scheme
  • Cycle to work scheme
  • Benefits App – virtual GP appointments, employee assistance programme (EAP), cycle to work, high street discounts, discounted vehicle maintenance & repairs and so much more!
  • Steer Academy provides accredited ongoing training – paid for by the business
  • Opportunities for career progression

Join Steer Commercial and help shape the future of commercial vehicle repair

Steer Commercial is part of the Steer Automotive Group – one of the UK’s leading accident repair networks. We’re growing, investing, and modernising the way commercial vehicles are repaired, and we’re looking for skilled people who want to be part of that journey.

If you take pride in accuracy, enjoy problem-solving, and want to work in a fast-paced, forward-thinking environment where quality truly matters, this could be the role for you.

Our success is built on three values: Excellence, Innovation, and Integrity – and we’re looking for people who bring these to life every day.

The Role:
As a Vehicle Damage Assessor, you’ll be at the centre of the repair process, ensuring damaged commercial vehicles are assessed accurately and efficiently so they can be returned to the road safely and quickly.

You’ll assess a wide range of Light Commercial Vehicles (LCV) and Heavy Goods Vehicles (HGV) across all manufacturers, body types, and builds, using Audatex to produce precise and professional estimates.

You’ll work closely with workshop teams, insurers, engineers, and customers – playing a key role in keeping repairs moving smoothly and delivering an excellent customer experience.

What You’ll Be Doing

  • Carrying out detailed damage assessments on a wide range of commercial vehicles
  • Producing accurate, high-quality repair estimates using Audatex
  • Working closely with workshop teams to plan and progress repairs efficiently
  • Liaising confidently with insurers, engineers, and customers to agree authorisations
  • Ensuring all documentation and estimates are completed accurately and on time
  • Playing a key role in delivering a smooth, professional repair journey
  • Living and promoting our values of excellence, innovation, and integrity

What We’re Looking For

  • Experienced Vehicle Damage Assessor (ATA or NVQ/IMI qualified preferred)
  • Strong knowledge of LCV and/or HGV vehicles (training available where needed)
  • Confident user of Audatex estimating systems
  • High attention to detail with a structured, methodical approach
  • Strong communication skills and a team-focused mindset
  • Ability to thrive in a busy, fast-moving workshop environment
  • A genuine commitment to quality and continuous improvement

What We Offer

  • Ongoing training and professional development opportunities
  • Access to the latest tools, systems, and industry innovations
  • A supportive working environment focused on teamwork, respect, and continuous improvement
  • Real career progression across a growing, national business with a reputation for excellence

Why Join Us

At Steer Commercial, you’ll be joining a business that is investing in its people, facilities, and future. We offer a supportive environment where your expertise is valued, your development is encouraged, and your contribution genuinely makes a difference.

You won’t just be estimating repairs – you’ll be helping to keep businesses moving.

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Vehicle Damage Assessor • Commercial Sunderland, GB

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