Pertemps are delighted to be working with our public sector client to recruit a number of Customer Contact Advisors within their Social Care Direct team.
Role – Customer Service Advisor
Location – Edinburgh City Centre (Office based role)
Hours – 36 hours per week, Monday – Friday, between 0830 – 1900 (shift patterns will apply)
Pay Rate - £14.51 per hour
Start date – End of September 2026
Duration – Temporary until February 2027
You will be joining an established team who are the first point of contact for social work referrals. This is a busy, rewarding contact centre role where you will handle calls and emails from members of the public and professionals, accurately recording information and ensuring referrals are passed to the appropriate person timeously.
You will be responsible for, but not limited to:
You should:
If you are interested in this role and have the required skills and experience, please apply online directly.
Customer Contact Adviser • Edinburgh, Scotland, UK
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