Professional Indemnity Claims Handler

Kennedys is looking for an experienced Claims Handler with a strong background in Professional Indemnity to join our growing claims team. This is an excellent opportunity to work remotely with a leading global law firm, supporting high-quality claims handling services for insurer and corporate clients.

The Role

In this position, you will manage a varied caseload of Professional Indemnity claims, working closely with clients, brokers, and legal teams to deliver efficient, accurate, and commercially focused outcomes.

Key Responsibilities

• Handle Professional Indemnity claims from first notification through to settlement

• Assess coverage, liability, and quantum issues

• Liaise with insurers, brokers, solicitors, and insured parties

• Provide clear reporting, recommendations, and reserve updates

• Ensure claims are managed in line with regulatory requirements and service standards

• Maintain accurate documentation and file management on claims systems

• Support negotiations and dispute resolution where required

About You

We're keen to hear from candidates who have:

• Proven experience in Professional Indemnity claims handling

• Strong knowledge of UK insurance claims processes

• Excellent communication and stakeholder management skills

• The ability to work independently in a remote environment

• Strong organisational skills and attention to detail

• Experience working within a legal or insurer-focused setting (desirable)

About Kennedys

Kennedys is a global law firm with expertise in dispute resolution and advisory services. With over 3,000 people in 45 offices across 18 countries around the world we have some of the most respected legal minds in their field.

Our lawyers handle both contentious and non-contentious matters, and provide a range of specialist legal services, for many industry sectors but we have particular expertise in litigation and dispute resolution, especially in defending insurance and liability claims.

We're a fresh-thinking firm, and we're not afraid to bring challenging new perspectives to the table way beyond the traditional realm of legal services. We empower our clients with a diverse range of ideas, tools and technology to make their lives easier, as well as delivering exceptional results, every time.

What do we have to offer?

We welcome high-performing lawyers, business services professionals, secretaries, graduates and apprentices to join our rapidly expanding global firm. Whatever your role at Kennedys, you'll be involved in exciting and stimulating work, where your input will make a difference.

Our culture and values form a big part of who we are and we take them seriously. We make a difference by being approachable, straightforward, supportive, distinctive and ambitious. Our are at the core of who we are and what make us a great firm to work with and for.

The Firm recognises the value of investing in our people's development and believes our culture and values contribute to the quality of our work and of our client relationships. With a culture of on-the-job and experiential learning, peer to peer learning, mentoring, resources and tools that enable you to drive your career, we can support your development in your current and future roles. A variety of other opportunities are available including secondments to clients and our global offices.

We strive to celebrate empower our people and ensure everyone can bring their authentic selves to work. We've created a culture based on client service, professional excellence, hard work and trust, where diversity, equity and inclusion (DE&I) is a key priority. We recognise that many of our people want to work for an employer that is aligned to their values, which is why we are building an inclusive culture, decarbonising our operations and supporting our people to thrive at work. Our people are the key to driving this change and helping us to make a difference to our clients, our people and the communities in which we live and work.

Kennedys is an equal opportunities employer and is committed to ensuring our recruitment processes are as inclusive as possible. We expect all employees to be aware of and comply with all relevant policies and procedures within their jurisdiction, including those relating to Information Security, Data Protection and Quality Management, refer any breach promptly to Risk & Compliance and to complete all mandatory training when requested.