Independent Aftermarket (IAM) Technical Trainer
Bosch Group • Holytown, Scotland, United Kingdom
30+ days ago
Job type
- Full-time
Job description
- Company Description* *Do you want your ideas to shape the technology of the future? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology - with us, you will have the chance to improve the lives of people across the world.* *Welcome to Bosch.* The Bosch Group operates in four business sectors : Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology employing over 420,000 associates in 128 countries worldwide - 85,000 associates in research and development, of which nearly 44,000 are software engineers, and more than 6,000 associates in the UK and Ireland. *Job Description* Key Responsibilities Within area of operation, the IAM Technical Trainer will : * Assist with the development, construction and maintenance of the training syllabus and the individual course content, ensuring appropriateness, attractiveness and technical accuracy throughout. * Develop training solutions across multiple platforms (virtual classroom, video, face to face and others) * Deliver automotive technology training courses both at Bosch Service Training Centre and regionally. * Support the IAM Training Manager by ensuring that all training course material is prepared to the highest quality standards and in accordance to studied market needs. * Guide and support qualifying distributors and other selected partners to organise and deliver Bosch Technical Training programmes. * Support the training of internal and external trainers, including participation in ongoing audits. * Assist in the planning and creation of the training calendar. * Contribute to the accurate and expeditious administration of the training programme. * Contribute to technical articles, bulletins and any other necessary marketing opportunities. * Represent AA as a technical expert at trade shows, seminars and other events. * Reinforce the technical attributes / attractiveness of Bosch products and services. * Maintain strong relationships with customers both internal and external to Bosch. * Provide information / solutions as appropriate to address enquires and queries within the accepted timescales. *Qualifications* *Knowledgeand Skills : * The job holder will hold the following knowledge and skills * Have an in-depth knowledge of motor vehicle technology,serviceand repair techniques * Have obtained the Bosch Diagnostic Technician qualification, or equivalent knowledge * Have understanding ofthe technical content of the Bosch Master Technician Programme, or equivalent knowledge * Have an in-depth knowledge of Bosch information systems, Bosch repairconceptsand Bosch proprietary technical standards. * Have an in-depth knowledge of computer-based programmes for the creation and delivery of course material * Have the skills,qualificationand / or experience to successfully progress and deliver the training programme * Be IT literate in a variety of Microsoft programmes * Be proficient in the use of training development and delivery software packages (e.g. Zoho, Camtasia, Articulate etc.) * Take ownership of customer queries * Work collaboratively and proactively with all members of the MA business * Display,at all times, a customer oriented, service provider attitude and be a positive ambassador for the company * Engagein the process of improvingour business processes by contributing ideas,suggestionsand actions * Be determined, energetic and flexible * Effectively andtimelywork towards defined targets * Must hold a full clean UK driving license * Be able toparticipatein events outside of normal working hours * Must hold Level 3 Technical Certificate (Automotive Light Vehicle) *Additional Information* On offer is a competitive salary and pension contributions. With a great package of benefits including but not limited to; * Minimum 25 days holiday excluding Bank Holidays (pro rata basis), rising to 28 days with 5 years length of service. * Perkbox membership * Cycle to Work Scheme * Simply Health Scheme * Long service reward scheme * Supportive family friendly working policy * Flexible working opportunities * Recommend a Friend scheme * Access to discounts on retailers, restaurants, holidays and much more * Employee Assistance Programme * Access to 'BeFit' wellbeing initiatives * Free on-site parking We will also provide opportunities for personal and professional development including ongoing upskilling training and development opportunities. Role is an on-site position at STC Motherwell with occasional travel to Denham.