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Yolk Recruitment Ltd
Distribution CoordinatorYolk Recruitment Ltd • Pontypridd, Rhondda Cynon Taff, Wales
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Distribution Coordinator

Distribution Coordinator

Yolk Recruitment Ltd • Pontypridd, Rhondda Cynon Taff, Wales
20 days ago
Salary
£27,500.00 yearly
Job type
  • Full-time
Job description

Distribution Coordinator

Location: Pontypridd, South Wales
Salary: £27,500

Distribution Coordinator

Yolk Recruitment is proud to be supporting a leading organisation within the construction materials sector in the search for a Distribution Coordinator to join their busy operations team based in Pontypridd.

This is a fantastic opportunity to join a well-established business where you'll play a vital role in coordinating customer orders, scheduling deliveries and ensuring customers receive a first-class service. You'll work closely with planning, commercial and production teams in a fast-paced environment where no two days are the same.

Full training will be provided, making this an excellent opportunity for someone with strong customer service experience looking to develop a career within logistics and distribution.

What you'll be doing

  • Answering inbound customer calls and emails, delivering a professional and friendly service.
  • Processing customer orders accurately using internal systems.
  • Scheduling and coordinating deliveries in collaboration with the planning team.
  • Keeping customers informed of delivery times and proactively communicating any delays.
  • Taking ownership of customer enquiries and resolving issues efficiently.
  • Handling customer complaints professionally and escalating where appropriate.
  • Monitoring orders through to completion to ensure an excellent customer experience.
  • Processing customer payments and maintaining accurate records.
  • Working closely with commercial, production and haulage teams to ensure orders are fulfilled.
  • Supporting general administration and providing assistance across the wider distribution team when required.

What we're looking for

  • A professional and confident telephone manner.
  • Excellent customer service and communication skills.
  • Strong organisational skills with the ability to manage multiple tasks.
  • A proactive attitude and excellent attention to detail.
  • Comfortable working in a fast-paced environment.
  • Good IT skills and confidence using computer systems.
  • Previous experience within logistics, transport, aggregates, asphalt or construction materials would be advantageous, but is not essential, as full in-house training will be provided.

What's on offer

  • Salary of £27,500
  • Company pension scheme.
  • 33 days annual leave, including bank holidays.
  • Share Saver Scheme.
  • Life assurance.
  • Employee benefits platform offering discounts at a wide range of high street retailers and online brands.
  • Full in-house training and ongoing development.
  • Excellent opportunities for career progression within a successful and growing organisation.
  • Supportive and collaborative team environment.

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Distribution Coordinator • Pontypridd, Rhondda Cynon Taff, Wales

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