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Contact Centre Team LeaderRed Dot Search • Manchester, United Kingdom
Contact Centre Team Leader

Contact Centre Team Leader

Red Dot Search • Manchester, United Kingdom
30+ days ago
Salary
£32,500.00 yearly
Job type
  • Full-time
Job description
Contact Centre Team Leader £32,500 - £35,000 Full-time If you enjoy leading people, driving performance, and helping a team grow through change, this role is worth a look. You'll guide a group of advisors supporting a major tech brand, with plenty of scope to develop your own leadership skills too. What you'll be doing: Contact Centre Team Leader Coaching and developing a contact centre team Setting goals and helping your advisors hit them Managing escalations and spotting performance trends Turning insights into clear actions Supporting the operation through a period of transition What you need: Contact Centre Team Leader Two years people leadership experience Strong coaching and performance management skills Confident problem solver with an analytical approach Enjoy developing others and raising capability in the team The offer: Contact Centre Team Leader £32,500 - £35,000 BUPA Medical & Dental, life cover, income protection, pension Wellbeing-focused, inclusive culture Clear internal development routes How to apply Send your CV and well be in touch to talk through the role. Apply now.
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Contact Centre Team Leader • Manchester, United Kingdom

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