If you're a commercial insurance professional who enjoys managing and developing client portfolios, this role gives you the autonomy to make an impact while being backed by a strong, supportive team. You can be based in Ipswich or fully remote - the choice is yours.
As an Account Handler / Manager, you'll take responsibility for a portfolio of commercial clients, ensuring smooth renewals, mid-term adjustments, and excellent day-to-day service. You'll work closely with Account Executives and the wider team to deliver outstanding client experiences while identifying opportunities for growth and cross-selling additional products.
This role is ideal for someone who enjoys a mix of technical insurance work, relationship management, and business development.
Manage and develop a portfolio of commercial clients, providing advice and support
Handle renewals, mid-term adjustments, and client queries efficiently
Prepare policy documentation, submissions, and insurer communications
Liaise with insurers to negotiate terms and ensure competitive coverage
Identify cross-sell and upsell opportunities across commercial insurance products
Maintain compliance with regulatory and internal procedures
Support Account Executives in delivering high-quality service to clients
Proven experience as a Commercial Account Handler / Manager
Strong knowledge of commercial insurance products and UK market risks
Confident managing client relationships and providing technical advice
ACII qualified or working towards (desirable, not essential)
Excellent written and verbal communication, organisational skills, and attention to detail
Comfortable working independently in an office or remotely while collaborating with a team
£40,000 - £50,000 basic salary + benefits
Flexible working: Ipswich or fully remote
Exposure to a wide range of commercial insurance clients and products
Clear progression into senior account management or specialist roles
Supportive, professional culture that rewards performance and initiative
If you're looking for a client-focused, career-building role with flexibility and strong support, this is a fantastic opportunity.
Account Handler/Manager • Ipswich, Suffolk, England
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