Programme Manager

Overview

Job Title: Programme Manager, Data & Technology

Location: Hybrid - London (Southbank)

About The Goat Agency

Goat is part of WPP Media (formerly GroupM), the world’s leading media investment company. Since 2015, we've been pioneers in influencer marketing, helping brands leverage the power of social media to achieve real, measurable results. Today, we stand as the global leader in the space, delivering award-winning campaigns across 70+ countries.

As part of our team, you'll collaborate with 500+ social natives worldwide, driving cutting-edge influencer campaigns for some of the most exciting brands. Whether it’s short-term activations or long-term ambassador programs, we treat influencer marketing as a full-funnel channel that drives awareness, engagement, and conversions.

Our data-driven approach is built on insights from tracking over 100,000 influencers and campaign performance. We combine this with expert relationship management, social-first creative strategy, paid media, and advanced tracking, measurement, and optimisation to deliver results that matter.

We’re also proud to be recognised as a recipient of the ‘Top Employer Europe 2024’ certification, underscoring our commitment to fostering a dynamic and supportive work environment. If you’re ready to be part of the team shaping the industry, we’d love to hear from you.

About the Opportunity

We are seeking a dynamic and experienced Programme Manager to join our Data & Tech team and lead the development of our global data and technology platform, IBEX 2.0. The core vision for IBEX is "Turning Data into Action," and this role is central to delivering on that promise. You will be responsible for orchestrating the end-to-end product development lifecycle, from translating stakeholder needs into actionable development tickets to managing the final deployment.

This is a strategic, hands-on role responsible for both defining the product roadmap and managing its delivery, ensuring our technical execution aligns perfectly with business goals. As a key leader in our tech operation, you will also mediate between our two main tech hubs (UK and Indonesia) to consolidate efforts, foster a unified team culture and drive the development of a single, world-class product.

Key Responsibilities

• Product & Stakeholder Management:
• Lead the project scoping process, collaborating with stakeholders, product teams and engineering to define initial project scope, key technical requirements and high-level user stories, along with establishing realistic project timelines.
• Establish and manage communication plans with senior leadership, ensuring alignment on project progress, timelines and escalations.
• Act as the primary liaison between stakeholders and engineers to clarify requirements and resolve queries.
• Work with stakeholders to produce comprehensive test scenarios and manage the User Acceptance Testing (UAT) phase to secure formal sign-off.
• Define and agree upon go/no-go criteria with stakeholders and lead the go/no-go meeting before deployment.
• Agile & Project Delivery:
• Lead daily stand-ups with the engineering team, proactively managing and escalating any blockers.
• Lead backlog refinement sessions, including effort estimations, to ensure the development pipeline is prioritised based on business value and urgency.
• Manage the sprint changeover process, including reviewing the previous sprint's performance and planning the upcoming sprint based on team capacity and priorities.
• Oversee the post-deployment project close-down, ensuring all deliverables are met and documented.
• Leadership & Coordination:
• Mediate between the UK and Indonesia tech hubs to unify development efforts and foster a single, cohesive team environment.
• Escalate any risks or delays to project timelines to both stakeholders and senior leadership in a timely manner.

Role Requirements

• Proven experience in a Programme Manager or Product Owner role within a technology or data-focused environment.
• A strong understanding of the software development lifecycle and agile methodologies (Scrum/Kanban).
• Excellent stakeholder management and communication skills, with the ability to translate complex technical concepts for non-technical audiences.
• Experience leading and motivating engineering teams, including facilitating agile ceremonies like stand-ups, backlog refinement and sprint planning.
• Demonstrated ability to manage competing priorities, navigate ambiguity and drive projects to completion.
• Experience working with distributed or international teams is highly desirable, particularly with a track record of fostering collaboration and alignment across different locations.
• A strategic mindset, capable of connecting day-to-day development work with broader business objectives.

Company Culture and Benefits

• Regular social events and ongoing clubs
• Provided Latest MacBook Pro laptop to work from
• Flexi-hours
• Hybrid Working
• £200 grant to make your working from home set up comfortable once you’ve passed probation
• Health and wellbeing allowance once you’ve passed probation
• Health Insurance after you’ve passed probation
• Life Insurance Policy
• 25 Days Holiday plus bank holidays, accruing up to 30 days based on length of service
• Birthday & Work Anniversary Days Off
• Length of Service Gifts
• In-Office Benefits such as beauty treatments & yoga

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