We are seeking a high-level Product Support Specialist to join a premier legal tech firm. This is a deadline-driven environment focused on software delivery and high-stakes client management. This role is designed for a client-facing professional who thrives in a Level 2 support function.
This is a high-visibility position where 80% of your time is dedicated to managing major client relationships. While you will operate within a Level 2 ticket-based function, the focus is more on being the face of the service for key international legal tech projects rather than deep technical "hands on" work.
Technical Support Engineer • Greater London, England, GB
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