Customer Technical Manager - Fresh Produce
Reports to: Head of Technical
Are you passionate about food safety, quality, and building strong customer relationships? Do you thrive in a fast-paced, fresh produce environment where no two days are the same?
We are seeking an experienced Customer Technical Manager to join their technical team, taking ownership of customer/retailer relationships and ensuring the highest standards of food safety, legality, and quality across their supply chain.
The Opportunity
This is a key role within the business, acting as the primary technical contact for customers while working closely with operations, supply chain, farm, and packing teams to deliver exceptional product quality and customer satisfaction.
You will lead complaint reduction initiatives, drive continuous improvement, manage customer audits, and ensure full compliance with retailer requirements and industry standards.
Key Responsibilities
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