Business Consultant - Public Sector

Change and Transformation Consultant (Public Sector)

Location: London or Birmingham, United Kingdom (Hybrid, variable)

Department: Business Consulting

Reports To: Director, Business Consulting

Job Summary

We are seeking a dynamic Senior Associate or Manager to join our Business Consulting practice, specialising in Public Sector Change and Transformation. The successful candidate will provide strategic advice and solutions to clients undergoing significant organisational change, with a particular focus on the adoption and integration of new technologies to enable transformation and sustainable improvement.

What you’ll be doing

• Analysis and Problem Solving: Assist with the development of solutions and recommendations that consider business needs, user needs, and technology constraints.
• Developing Strategy: Support clients in defining transformation roadmaps that address organisational challenges and business objectives, including the effective adoption of technology to drive change and enhance performance.
• Digital Delivery: Set the direction and scope for delivery teams, managing discovery and refinement of scope, progressing options, and ensuring there is a value-based prioritisation approach.
• Change Management: Develop and implement change management strategies to support clients through organisational transformations, with a strong emphasis on enabling technology adoption and cultural readiness.
• Thought Leadership: Contribute to the development of thought leadership and best practices in change, transformation, and technology adoption.

What you’ll bring

Experience:

• Minimum of 2 years of experience in business consulting, ideally from a management consulting firm.
• Experience in supporting or leading the adoption of new technologies as part of wider business or digital transformation programmes.
• Experience in supporting the adoption of new technologies and ways of working within the UK public sector, including working knowledge in at least one of the following:
• Strategy Development: Developing strategy, designing change programmes and mobilising successful transformation initiatives
• Process and Operating model redesign: Designing and implementing target‑state solutions that improve services and value.
• Change & Adoption Management: Developing and implementing change management approaches that deliver benefits from technology and culture change.
• Product Management: Understand the business needs and align product vision, roadmap and requirements to ensure success both before and throughout delivery, measuring progress and pivoting as required.
• Customer Insight: Be the voice of the customer within the delivery team(s) - structure engagement with customers and users as well as drawing insights from data and best practice

Education:

• Evidence of professional development
• Bachelor’s degree in technology, Science, Business, Management, or similar or equivalent professional experience.

Skills:

• Strong analytical and problem‑solving skills.
• Excellent communication and interpersonal skills.
• Proven ability to manage projects and meet deadlines.
• Knowledge of change management methodologies and tools.
• Knowledge of digital delivery and associated agile methodologies.
• Demonstrated ability to bridge the gap between business needs and technology solutions, supporting user adoption and operational success.
• Ability to work effectively in a fast‑paced and dynamic environment.
• Ability to collaborate well with technical and user‑focused roles, with familiarity of user‑centred approaches.
• Knowledge of product management and agile approaches are highly desirable.
• We’re a business with a global reach that empowers local teams, and we undertake hugely exciting work that is genuinely changing the world. Our advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects.
• Our inclusive work environment prioritises mutual respect, accountability, and continuous learning for all our people. This approach fosters collaboration, well‑being, growth, and agility, leading to a more diverse, innovative, and competitive organisation. We are also proud to share that we have a range of Inclusion Networks such as: the Women’s Business Network, Cultural and Ethnicity Network, LGBTQ+ & Allies Network, Neurodiversity Network and the Parent Network.
• For more information on Diversity, Equity and Inclusion please click here: Creating Inclusion Together at NTT DATA UK | NTT DATA.
• We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options.
• You can find more information about NTT DATA UK & Ireland here: https://uk.nttdata.com/
• We are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are also a proud Disability Confident Committed Employer - we are committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long‑term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us, during the application process, that they have a disability and meet the minimum requirements for the role. If you require any reasonable adjustments during the recruitment process, please let us know. Join us in building a truly diverse and empowered team.

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