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Senior Network Security/ NOC EngineerAddition • Derry Hill, England, GB
Senior Network Security/ NOC Engineer

Senior Network Security/ NOC Engineer

Addition • Derry Hill, England, GB
30+ days ago
Job type
  • Full-time
Job description

This organisation supports businesses across the UK with secure, always-on cloud and infrastructure services. This role sits at the heart of operations, keeping critical systems running smoothly while helping customers get more from their technology.

Role Overview:

  • 24/7 role: 4 days on, 4 days off (Shifts are 4x 7am-7pm, then 4 Days Off, then 4x 7pm-7am)
  • Location: Studley, B80 7BG (Office based – when on day shifts, remote at weekends or when on nights)
  • Salary: Up to £50,000 + £9,300 Shift Allowance

What You’ll Be Doing:

  • Acting as the senior escalation point for incidents, requests and technical challenges across managed services
  • Owning shift delivery — balancing incidents, changes, requests and proactive work to hit service levels
  • Leading patching, maintenance and monitoring activities to improve stability, security and compliance
  • Playing a key role in change management, ensuring changes are well assessed, well communicated and delivered to best practice
  • Coordinating major incidents and out-of-hours escalations when needed
  • Working hands‑on with engineering teams, spending a significant portion of time on technical delivery
  • Maintaining high‑quality documentation across knowledge bases and configuration records
  • Mentoring and supporting engineers, helping raise technical capability across the team
  • Collaborating closely with wider operational teams to drive continual service improvement

Main Skills Needed:

  • Strong background in managed services or 24/7 operational IT environments
  • Experience acting as a technical escalation point or senior engineer
  • Solid understanding of ITIL processes, particularly incident and change management
  • Hands‑on expertise in at least two technical areas such as:
  • Infrastructure (Windows server, AD, Exchange, RDS, O365)
  • Networking and firewalls (FortiNet, FortiGate, Cisco, Juniper, Palo Alto)
  • Virtualisation (VMware, Citrix, vSphere)
  • Oracle OVM
  • Database Platform (SQL server)
  • Confident communicator, comfortable dealing directly with customers under pressure
  • ITIL Foundation (or equivalent) and relevant technical certifications
  • Eligible for, or already holding, UK security clearance

What’s in It for You:

  • A senior role with real influence over service quality and technical standards
  • A strong focus on learning, certification and career progression
  • The chance to mentor others and shape how managed services are delivered
  • Exposure to a broad, modern technology stack across cloud, infrastructure and security
  • A collaborative culture that values ownership, improvement and doing things properly
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Senior Network Security/ NOC Engineer • Derry Hill, England, GB

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