We are seeking to recruit two Inside Sales Administrators to join our Ipswich team. Reporting to the Customer Service Supervisor, the Inside Sales Administrator serves as the key contact point for distributors and area sales managers and is responsible for coordinating all aspects of customer service including order processing, quotation generation & follow-up, delivery checks, technical enquiries and order expediting and delivering a world class level customer service to all internal and external customers.
The successful candidates will have a strong background in customer service role, ideally with a technical product and be able to work using their own initiative with excellent time management and prioritisation skills. High levels of drive in combination with a passion for delivering excellent customer service are essential for the successful delivery of these roles.
We believe that embracing inclusion and diversity is key to our success and as such we are seeking applications from candidates who will contribute their different backgrounds, cultures and experiences to our business.
Crane Building Services and Utilities (BS&U) is part of the Fluid Handling Division of Crane Co. founded in 1855, which is a global, multi-industry, New York Stock Exchange quoted company. We design, manufacture, package and market engineered flow control solutions for the HVAC and Utility sectors, with strong sales into key growth export markets.
Crane Co. was founded on 4th July 1855 by Richard Teller Crane who made the following resolution:
"I am resolved to conduct my business in the strictest honesty and fairness; to avoid all deception and trickery; to deal fairly with both customers and competitors; to be liberal and just towards employees; and to put my whole mind upon the business."
The essence of this resolution is the business policy of Crane Co. today.
Customer Service Administrator • Ipswich, England, GB
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