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Encore
Technical Specialist AudioEncore • London, GBR
Technical Specialist Audio

Technical Specialist Audio

Encore • London, GBR
30+ days ago
Job type
  • Full-time
Job description

Description

Position Overview

The Technical Specialist is responsible for project managing the design, planning and implementation of small to large-scale audio systems for live events while ensuring the utmost in client satisfaction. The position often requires the individual to act as a team leader for the onsite departmental teams. This position reports to a Technical Manager, Senior Project Manager or a Technical Events Manager subject to function and region.

Your perspective:

  • Private Healthcare after 12 months of continuous service
  • Employee supported volunteering
  • Enhanced family leave provisions
  • Perkbox and Employee assistance Programme
  • Company sick pay
  • Employee recognition scheme
  • Generous employee referral scheme
  • Clearly defined Career path (and all the important support along the way)
  • Access to state-of-the-art technology
  • Global presence and opportunities worldwide
  • Long Service Programme

Key Job Responsibilities

Event Planning

  • Assist project managers to help determine audio equipment needs and technical solutions for events.
  • Determine and secure the resources required to successfully complete each project including internal and external resources liaising with freelancers and suppliers.
  • Contribute to technical drawings using Vectorworks.
  • Use simulation software (eg. D&B ArrayCalc) to design PA systems for events.
  • Ensure that all the necessary planning documentations (eg. patch sheets, flow diagrams, equipment lists) are communicated to the delivery team prior to the execution of an event.

Equipment Operation

  • Advanced user of Yamaha, DiGiCo and Allen and Heath mixing consoles for large scale corporate events.
  • Build and tune PA Systems – Line arrays/distributed point source systems including D&B, L-Acoustics, Martin Audio.
  • Coordinate, deploy and monitor Shure and Sennheiser RF mic and IEM systems.
  • Programming comms systems ability to interface multiple wired and wireless systems including GreenGo, Clear-Com and RTS.
  • Drives Results - Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment as listed in the technical qualifications section.
  • Troubleshoots technical issues and resolve problems quickly as they arise.
  • Do the Right Thing - Complies with all Company security and safety measures.
  • Reporting all health and safety issues to the HSE Manager, line manager or Project Manager onsite.
  • Ensures equipment is secure from theft and/or damage when in use.

Customer Service

  • Deliver World Class Service - Provides excellent service and strives to exceed the expectations and needs of internal and external customers.
  • Maintains a positive relationship with all clients through effective communication.
  • See the Bigger Picture - Collaborates with internal team on event solutions pre event and during event to ensure the best possible customer satisfaction.
  • Understands and fosters the hotel/venue/client relationship.

Training/Staff Development

  • Values People - Creates an atmosphere that fosters the development of technical and leadership skills in other employees.
  • Provides mentorship and coaching to technical, sales and operations team members to develop technical skills as needed.

Event Supervision

  • Performs advanced work (pre/during/post event) with operations team members.
  • Supervises and directs other technicians during an event.

Equipment Maintenance

  • Assists team with proper preparation, security, storage, transportation, and maintenance of equipment.
  • Performs inventory and forecasting of equipment needs.

Disclaimer:

The duties and responsibilities described are not a comprehensive list and may change, or additional tasks within

scope of work may be assigned at any time with or without notice, as necessitated by business demands.

Job Qualifications

  • Bachelor’s Degree or equivalent is preferred.
  • 5+ years of field experience in speciality area is required.
  • 3-5 years of customer service or hospitality experience
Qualifications

Skills

Behaviors

:

Motivations

:

Education

Experience

Licenses & Certifications

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Technical Specialist Audio • London, GBR

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