We are currently recruiting for a Field Service Supervisor to head up our market-leading clients Field Engineering team. The Field Service Supervisor will ensure installation and maintenance contracts are run to the Contract specification. Inspections, faults, installations, commissioning and chargeable works are carried out efficiently, safely and that profitability is achieved. The Field Service Supervisor will manage and provide guidance to Field Engineers to ensure that all aspects of the maintenance contracts are achieved, and all relevant company targets are met. The Field Service Supervisor will ensure installation and maintenance contracts are run to the Contract specification. Inspections, faults, installations, commissioning and chargeable works are carried out efficiently, safely and that profitability is achieved. Accurately identify the resources required to resolve all works within the Field Service department. Preparation and review of all programs, technical schedules and method statements in assigned projects. Define clear, measurable indicators reflecting output, quality and customer service and ensuring staff achieve them. Undertake long term analysis of the performance indicators and identify solutions to improve customer satisfaction and resource utilisation. Undertake performance evaluation of staff on a regular basis to ensure customer requirements. To continually develop systems and processes that improve the reliability and maintainability of assets. Ensure that there is an efficient and detailed handover at the beginning/end of shift. Recognised Engineering qualification. Previous experience of field based electro mechanical maintenance and managing site based Engineers in a Field Service Managers Role. Service Delivery Management experience delivering to tight SLA’s. Salary: Up to £38,000 + car excellent benefits. THIS IS A FANTASTIC ROLE WITH AN EXCELLENT EMPLOYER OFFERING SUPERB CAREER OPPORTUNITIES AND PROFESSIONAL DEVELOPMENT.
Field Engineering Supervisor • Leeds, England, GB
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