ERT Operative

About the Role

Balfour Beatty has an opportunity for a Level 0 Emergency Response Team (ERT) Operative to join the team responsible for managing and improving one of Europe’s busiest motorways — the M25. This role is based in Denham, Uxbridge.

You will support the safe and efficient delivery of services across the M25 DBFO Network by carrying out a wide range of incident response, hazard clearance, network maintenance and other operational tasks as required by the Line Manager.

Working Arrangements

• 4‑on, 4‑off rotating shift pattern (4 day shifts and 4 night shifts).
• Day shifts: 05:00–17:00 (including 2×30‑minute breaks).
• Night shifts: 17:00–05:00 (including 2×30‑minute breaks).
• Regular travel across the M25 network and between depots.
• Travel to meetings, training, and work sites outside the usual operational area.
• Participation in out‑of‑hours call‑out rotas (e.g., Winter Maintenance).

What You’ll Be Doing

Carrying out activities, as instructed, to maintain your area of responsibility, including but not limited to:

• Cyclical maintenance
• Carriageway repairs
• Soft estate works (e.g., grass cutting)
• Litter picking
• Sign maintenance
• Cleansing
• Safety fence repairs
• Boundary fence repairs
• Minor civil engineering or remedial tasks (e.g., headwall repair)
• Any other duties allocated by Line Managers

You will also:

• Implement Chapter 8‑compliant Traffic Management in line with CPS policies, method statements, risk assessments and industry standards.
• Produce accurate written and verbal reports and records.
• Use mobile devices to input data accurately for business reporting.
• Complete routine vehicle checks and maintain up‑to‑date driving records in line with CPS procedures and legislation.
• Take due care of CPS property (e.g., tablets, radios, vehicles).
• Raise awareness of any issues affecting safe network operation.
• Ensure traffic management signs, equipment, and materials are in line with maintenance checklists; record and report defects.
• Participate in the Winter Service rota.
• Attend training courses and maintain required competencies.
• Demonstrate Balfour Beatty Values and maintain a relentless focus on Zero Harm.
• Support CPSUK sustainability activities.

Who We’re Looking For

Essential Qualifications

• UK Driving Licence (minimum Category C – LGV Class 2)
• CSCS Operative Card

Desirable Qualifications

• UK Driving Licence (Category CE – LGV Class 1)
• Driver Qualification Card (CPC)
• 12AB (Static Temporary Traffic Management on High‑Speed Roads/APTR)
• Traffic Management Foreman (TMF) / Lead Traffic Management Operative (LTMO)
• NHSS Sector 2 A/B Fencing qualification – Lead Installer Status (CPS‑appointed)
• Appropriate lifting qualification
• Vehicle Marshall
• 12AB Impact Protection Vehicle (IPV)
• Other relevant highways or plant certifications

Essential Criteria

• Successful completion of security checks as part of the recruitment process
• Successful annual driving licence check
• Ability to pass pre‑employment and ongoing Drug & Alcohol tests

Behavioural Competencies

• Inspiring: Champions curiosity and continuous improvement, role modelling change and managing risks to achieve project outcomes.
• Energising: Role models positive and energised project focussed attitudes towards and continuous improvement.
• Challenging: seeks and advocates improvements to add value and drive continuous performance.
• Challengeable: Encourage a culture of skilled challenging and seek to understand and explore challenge to enable improvement.
• Influencing: Builds commitment and consensus, and role models CPS leadership behaviours to deliver our goals.

Why Work for Us?

At Connect Plus Services (CPS), you’ll be part of a world-class team maintaining and operating the M25, Europe’s busiest motorway. As a joint venture between Balfour Beatty, Atkins, and Egis, we play a vital role in keeping millions of journeys moving safely and efficiently.

A Career Like No Other

Working on the M25 offers unrivalled experience, challenges, and opportunities that no other highways project can provide. You’ll be exposed to cutting-edge technology, large-scale infrastructure, and complex engineering solutions, making every day dynamic and rewarding.

Long-Term Stability & Growth

With just under 15 years remaining on this project, we offer career stability, professional development, and progression opportunities. Whether you’re looking to build new skills or take the next step in your career, we invest in your growth.

A Supportive & Inclusive Team

At CPS, your contributions matter. We foster a diverse, inclusive, and collaborative work environment where safety, innovation, and teamwork drive everything we do.

CPS is dedicated to reducing its carbon footprint through sustainable practices and innovative solutions.

About us

CPS is a joint venture between Balfour Beatty, Atkins, and Egis.

At Balfour Beatty we are committed to creating a diverse workforce and an inclusive culture where everyone can be themselves and reach their full potential, not only because this is the right thing to do, but because it makes us a better business.

To ensure we deliver on this commitment, we have a UK Diversity and Inclusion Action Plan which sets out the wide range of targeted, proactive, measurable steps we are taking to make this a reality. You can read our UK Diversity and Inclusion Action Plan in full at www.balfourbeatty.com/value_everyone

To help and support us with our desired commitment to create an inclusive culture we are members of WISE, enei, Business Disability Forum and Women into Construction. In 2020, we signed the Audeliss and Involve Open Letter to demonstrate our commitment to taking key long term and sustainable actions on Black Inclusion.

Balfour Beatty is also a Gold Award holder in the Ministry of Defence ‘Employer Recognition Scheme’ and actively encourage applications from Armed Forces personnel, veterans, and reservists.

As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role.

Further information on Disability Confident can be found at: https://disabilityconfident.campaign.gov.uk/

Note to all internal CPS employees:

If you are interested in applying, please submit your application through your parent company’s careers portal by entering the job title in the search bar. If your employing company is not advertising this role, please submit your CV and the role title to recruitment@connectplusm25.co.uk