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FM Search & Select Ltd
Helpdesk AdministratorFM Search & Select Ltd • Livingston, West Lothian, UK
Helpdesk Administrator

Helpdesk Administrator

FM Search & Select Ltd • Livingston, West Lothian, UK
5 days ago
Job type
  • Permanent
Job description
Helpdesk Administrator Livingston Up to £30,000 | Monday – Friday | Permanent FM Search & Select are delighted to be partnering with a well-established facilities management business to recruit an experienced Helpdesk Administrator to join their specialist FM contracts team based in Livingston. This is an excellent opportunity to join a financially secure with a loyal workforce, strong client relationships and an excellent reputation within the FM industry. With low staff turnover and a supportive working environment, this role offers genuine long-term stability and career progression. The Role Working as part of a busy Helpdesk team, you'll be responsible for coordinating planned and reactive maintenance works across a portfolio of specialist FM contracts. You'll play a key role in ensuring engineers are scheduled efficiently, client requests are managed professionally, and service levels are consistently achieved. This is hybrid position, working Monday to Friday with two days from home. Responsibilities * Logging reactive maintenance requests and creating work orders. * Scheduling engineers and subcontractors across multiple contracts. * Monitoring job progress and ensuring works are completed within agreed timescales. * Liaising with clients, engineers and suppliers to provide regular updates. * Raising purchase orders and processing completed job documentation. * Updating C...
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Helpdesk Administrator • Livingston, West Lothian, UK

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