Job Expectations
We’re looking for people based in Newcastle who enjoy practical, hands‑on work and are open to trying something new. You might come from a trade, technical background, or any role where you work with your hands. People with experience in plumbing, carpentry, electrical work, construction, civils, hospitality, customer service, manufacturing, and similar industries have all thrived in this position. Safety is at the core of everything we do, and we’re looking for people who value working safely, following procedures, and looking out for their teammates and customers.
If this sounds like you, nbn would love to support you as you grow into a Customer Field Technician within our internal workforce. We value the skills you already have and will help you build the ones you need.
Join us in shaping Australia’s digital future. In this hands‑on, customer‑focused role, you’ll be helping connect homes and communities, making a real difference every day.
A bit about your role
As a Customer Field Technician in Newcastle, you’ll work independently to complete a variety of tasks across different nbn technologies. Your work will include installations, repairs, maintenance, and supporting customers in their homes or businesses.
Your day might involve installing copper or fibre cabling, setting up customer equipment, identifying and fixing faults, and ensuring customers feel supported and informed throughout the process.
Working hours are between 7am and 7pm, with flexibility based on business needs. You’ll receive full training, all required tools, and ongoing support so you feel confident and set up for success.
Safety is a fundamental part of this role—whether you're handling equipment, working in customers’ premises, or completing technical tasks, you’ll be expected to consistently apply safe work practices and follow nbn’s safety procedures.
A bit about you
Previous experience in telecommunications isn’t needed — we’ll teach you everything you need to know. What matters most is that you enjoy hands‑on work, like solving problems, and feel comfortable speaking with customers.
You might come from a trade, a hands‑on technical job, or a customer‑focused role. Experience in fields like plumbing, carpentry, electrical work, labouring, construction, mechanical work, hospitality, or manufacturing is highly valued.
You’ll do well in this role if you enjoy working independently, managing your workload, and taking pride in delivering quality work. A strong commitment to safety, clear communication skills, and a current, clean Driver’s Licence are essential.
Customer Field Technician I Newcastle • Newcastle
A leading waste management equipment company is looking for a Field Service Engineer to join their team.As a field service engineer, you will be responsible for diagnosing, repairing, and servicing... Show more
At Franke Coffee Systems, we believe every great coffee starts with great people.We’re not just in the business of coffee machines: we’re in the business of creating exceptional coffee experiences.... Show more
Right Now Group are partnered with an International Software client in the engineering sector, opening a 6-month Field Service Engineer contract in the Newcastle area.The role is field-based, with ... Show more
Home Instead Newcastle was established in 2012 and our mission is to brighten the lives of seniors giving them a sense of purpose, wellbeing & worth.This role will play a vital part ensuring that o... Show more
A data center services leader is seeking a skilled Data Center Technician in Blyth, UK.This role involves providing on-site technical support, including hardware troubleshooting and cabling managem... Show more
OTE (comprising of salary, bonus, overtime & callout rates).Uncapped bonus scheme, including Overtime & Call-out rates.Mobile role Van, Tools & PPE provided.Are you an experienced Comme... Show more
TXP is recruiting an engineer based in Newcastle/Scotland to replace PEDS onsite for a high street retailer from 16th July to 18th September.The role involves installation and fault finding of IT a... Show more
Basic Salary c£46,000 + Shift Supplements \n.We're looking for an experienced Lead Maintenance Technician to join our client's fast-paced, highly automated distribution centre in Wake... Show more
Company car Full-time Door-to-door sales We get it sales can be tough.And knocking on doors in all weathers? Tougher still.But this role is more than just sales its about creating genuine human con... Show more
Churches Fire and Security is seeking an Electrical Systems Technician (fire biased) based in Newcastle/Yorkshire.You will service, maintain and perform small works on sites within your postcode ar... Show more
Working as a Rightio Sub-Contractor:.Working as a Rightio sub-contractor can be a fantastic way to support your income.Your earnings are totally uncapped, and you can benefit from our higher weeken... Show more
MET TechnicianLocation:DurhamSalary:£49,920Hours:Monfriday, 45 hours a weekReference:30312.We are recruiting for a skilled and experiencedMET Technicianto join a reputable, well-established bodysho... Show more
Boots UK, Bishop Auckland, England, United Kingdom.Join or sign in to find your next job.Our Pharmacy Technicians make a real difference by delivering outstanding patient‑centred service to the com... Show more
We are recruiting for a qualified.This is an excellent opportunity for an experienced technician looking for a great work-life balance with a 4 on, 4 off shift pattern.The role will primarily invol... Show more
Location: Newcastle CollegeSalary: £25,626 pro rata (£20,777 actual per annum)Hours: 30 hours per week - 52 weeks.Newcastle and Stafford Colleges Group (NSCG) is one of the very best colleges in th... Show more
We are currently seeking experienced maintenance worker to work with our client in Blyth.You will be working in a maintenance environment and duties could include;.Candidates should take the time t... Show more
Area Sales Manager in Newcastle upon Tyne.The role involves developing new business opportunities and managing accounts for instrumentation and control products, while providing full product traini... Show more
Covering the North of Newcastle region, reporting into the Leeds Service Centre.Are you a skilled technician with a passion for problem-solving and delivering exceptional service? We’re looking for... Show more
Are you an experienced Plant Engineer, HGV Technician or Agricultural Engineer looking for your next challenge? We're recruiting for a Field Service Engineer to join a busy and growing service team... Show more
Company car | Full-time | Door-to-door sales.And knocking on doors in all weathers? Tougher still.But this role is more than just sales its about creating genuine human connections and introducing ... Show more
