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HM Revenue & Customs
CCaaS Architect: Design, Integration & StrategyHM Revenue & Customs • England, GB
CCaaS Architect: Design, Integration & Strategy

CCaaS Architect: Design, Integration & Strategy

HM Revenue & Customs • England, GB
30+ days ago
Job type
  • Full-time
Job description
A government agency in the UK is seeking a CCaaS Architect for a mid-senior level role. This contract position focuses on providing expert guidance on CCaaS best practices and ensuring alignment with business requirements. Responsibilities include advising on CCaaS architecture, supporting integration efforts with CRM, and facilitating knowledge transfer among internal teams. Ideal candidates will have expertise in market leading CCaaS products and a strong understanding of security and compliance considerations. This role involves transforming business opportunities and managing proof of concept activities. #J-18808-Ljbffr
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CCaaS Architect: Design, Integration & Strategy • England, GB

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