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Rathbones
Assistant Manager - Front of House & EventsRathbones • Greater London, England, GB
Assistant Manager - Front of House & Events

Assistant Manager - Front of House & Events

Rathbones • Greater London, England, GB
30+ days ago
Job type
  • Permanent
Job description
Assistant Manager – Front of House & Events Join Rathbones as the Assistant Manager – Front of House & Events. This full‑time, permanent role is based in London. London – Gresham StreetContract: Permanent Support the Front of House and Events Manager to deliver a consistent, high‑quality Front of House (FOH) and Events service. Responsibilities include reception services, client hospitality, event support, room booking processing, FOH infrastructure, and coordination with facilities, IT, AV and comms. Lead and support the FOH team in assigned offices, providing training, coaching and daily oversight. Manage client hospitality including catering, beverage and event booking processes. Oversee reception and meeting room set‑up, clean‑down, audio‑video conferencing requests. Ensure FOH infrastructure (hardware/software) is functional and liaise with IT and facilities. Support recruitment, induction and training of new team members. Develop monthly management information (MI) and report to line management. Maintain accurate cross‑charging of bookings and adherence to risk‑management policy. Lead the team, fostering a no‑blame culture and high‑quality service. Strong hospitality sector experience. Proficiency in MS Office. Competitive salary with regular review. Company pension – 9% non‑contributory or 10% if you contribute 5%. Private medical insurance – individual at joining, family after 1 year. Life assurance – 8× salary. Company share scheme. Flexible holidays – purchase up to 5 additional days. Discretionary bonus. Green Car Scheme. Family‑friendly policies – enhanced leave for parents & carers. Study support – study days and qualification funding. Season travel ticket loans. Gym discounts. Benefits & Inclusion Inclusion networks (Gender Balance, Multicultural, Pride, Social Mobility). The NextGen IM Network – community of trainees across the UK. Please submit your application as soon as possible – the advert will close once we have received enough applications for the next stage. #
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Assistant Manager - Front of House & Events • Greater London, England, GB

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