Account Executive - Global DIY Brand

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Finding the Best Talent within FMCG Sales & Marketing - Business Manager at dSb Recruitment

Account Executive

4 Days a week in the office near Milton Keynes

1 Day Working from Home

• 25 Days Holiday + Bank Holidays

OUR CLIENT:

This global manufacturer has quietly become a powerhouse in surface coating and spray technology - serving both industry pros and retail customers across the world. With a legacy rooted in precision engineering, innovation, and quality, this business has carved out a niche that's anything but small: think automotive, construction, logistics, woodwork, and beyond.

But here's the exciting bit: while the tech might be industrial, the energy here is anything but. The company is on a mission to make even the most technical product solutions accessible, user-friendly, and game-changing for its customers. With major investment in innovation, training, and people, there’s a strong sense of momentum, and a chance to build something long-lasting.

The culture is down-to-earth, hands-on, and ambitious without being flashy. It’s a business for people who live to get stuck in and take real ownership of what they do.

ROLE OVERVIEW:

We’re looking for a proactive and customer-obsessed Account Executive who’s as comfortable picking up the phone as they are talking someone through a technical product. You’ll be the first point of contact for customers across the UK and Ireland – handling enquiries, providing expert product advice, and making sure every interaction leaves the customer feeling supported and confident in their purchase.

This is a role where variety is guaranteed. One moment you might be preparing a quotation or processing an order, the next you could be coordinating a repair, troubleshooting an issue over the phone, or hosting a hands‑on product demo. You’ll work closely with the Field Sales and Business Development teams to keep everything moving smoothly, while also spotting opportunities to grow accounts and bring new customers into the fold.

If you love helping people, enjoy getting into the detail of how things work, and get a buzz from seeing your efforts translate into happy customers and sales growth, you’ll fit right in.

You will also...

• Manage inside sales processes from quote to delivery, ensuring a slick, customer-friendly experience
• Build lasting relationships with dealers, distributors, and direct trade customers
• Provide first-level technical support and product advice, collaborating with specialists for more complex issues
• Deliver engaging demos and training sessions – in person or online – to help customers get the most from their equipment
• Keep on top of trends, customer feedback, and data to spot opportunities for improvement or growth
• Pitch in with the wider team at events, exhibitions, or training days

REQUIREMENTS:

• Someone with a natural customer-first mindset who’s motivated by helping people and solving problems
• A confident communicator who can explain technical ideas in plain, engaging language
• Comfortable working both independently and as part of a team, with good organisational skills
• Practical, hands‑on skills (and a bit of technical curiosity!) – power tools or spray equipment knowledge is a bonus but not essential
• Happy to occasionally travel for meetings, training, or events

If you’re after a role that blends customer care, technical know-how, and commercial growth – all within a respected global brand – this could be the next step you’ve been looking for.

Get in touch to find out more!

Seniority level

• Mid‑Senior level

Employment type

• Full-time

Job function

• General Business, Sales, and Business Development

Industries

• Manufacturing, Retail Appliances, Electrical, and Electronic Equipment, and Professional Services

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