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Just Group plc
Senior Customer Feedback & Insights LeadJust Group plc • England, GB
Senior Customer Feedback & Insights Lead

Senior Customer Feedback & Insights Lead

Just Group plc • England, GB
30+ days ago
Job type
  • Full-time
Job description
A leading financial services firm in the UK is seeking a Senior Customer Feedback Manager to champion the voice of customers and develop a comprehensive complaints strategy. This pivotal role involves monitoring regulatory changes, leading a talented team, and turning insights into actionable improvements. Candidates should have substantial experience in complaints management, a proven ability to deliver improvements through analysis, and the skills to work collaboratively at all levels. Competitive salary and benefits included. #J-18808-Ljbffr
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Senior Customer Feedback & Insights Lead • England, GB

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