Civica’s Income Management team (formerly CivicaPay) is looking for a Support Analyst to support our cloud‑based payment management platform used by local government, housing organisations and public‑sector partners across the UK.
You will be the first point of contact for customers, owning support tickets end‑to‑end, investigating issues, replicating faults and working with technical, development and consultancy teams to drive speedy and effective resolutions.
We are an equal‑opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age or any other legally protected characteristic. We welcome applicants from all backgrounds, cultures and experiences.
#J-18808-LjbffrSupport Analyst - Income Management • Manchester, England, GB
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