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Ubique Systems
ConsultantUbique Systems • Basingstoke, England, GB
Consultant

Consultant

Ubique Systems • Basingstoke, England, GB
30+ days ago
Job type
  • Temporary
Job description

Location: Baskingstoke, UK - Hybrid: 3 Days to Office Every Week

Duration: 8-12 Months

Employment Type: Inside IR35 or FTC - Fixed Term Contract

We are seeking an experienced PEGA Marketing Consultant to lead the design, configuration, and optimisation of renewal and service communications across all channels using PEGA Marketing (NBA / Decisioning). You will work as the bridge between business and technology, translating commercial renewal strategies into effective, automated PEGA decisioning and campaign solutions.

Key Responsibilities

  • Design, build, simulate and monitor PEGA Marketing decision strategies, offer flows and NBA rules for renewal campaigns
  • Segment policies into renewal journeys and treatments using PEGA Marketing
  • Configure inbound and outbound communications across all channels (email, SMS, letters, digital, service)
  • Manage mandate failure and valid address capture journeys
  • Translate business requirements into PEGA strategies, data definitions and logic flows
  • Manage and prioritise backlog of changes, new demand and defects
  • Perform logic testing, QA, business simulations and end-to-end validation
  • Build and manage PEGA Marketing reports, monitoring and controls
  • Implement test-and-learn strategies, arbitration rules and contact policies
  • Continuously optimise campaign performance to improve renewal rates
  • Drive automation, accuracy and customer experience improvements

Required Skills & Experience

  • Strong hands‑on experience with PEGA Marketing / PEGA Decisioning / NBA Designer
  • Experience with offer management, strategy rules, segmentation and arbitration
  • Previous experience with Chordiant or similar decisioning tools is a plus
  • Strong understanding of customer data, campaign data models and databases
  • Good knowledge of data mining, statistical techniques and SAS
  • Highly numerate with strong analytical and data interpretation skills
  • Excellent stakeholder management and communication skills
  • Ability to translate business objectives into technical decision strategies
  • Strong presentation and influencing skills
  • Commercial mindset with focus on maximising renewal performance

Nice to Have

  • Financial Services, Insurance or Subscription Renewal experience
  • Experience working in multi‑channel marketing environments

Seniority level

  • Associate

Employment type

  • Contract

Job function

  • Information Technology
  • IT Services and IT Consulting
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Consultant • Basingstoke, England, GB

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