Director of Revenue Operations

Director of Revenue Operations at YOOBIC

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Who we are…

YOOBIC is an AI‑powered frontline employee experience platform. Our mobile app gives business leaders and frontline teams the performance tools they need to communicate, learn, and work—all in one place. With streamlined communications, mobile learning, and digitized task management, YOOBIC drives operational excellence while drastically improving the frontline employee working experience. 350+ companies around the world including MattressFirm, Michaels, GameStop, Lacoste, Lidl, Boots, Peloton, Pret, Puma, and Vans trust YOOBIC to improve operational consistency and agility, get real‑time visibility into multi‑location business execution, and improve customer experience. To learn more about YOOBIC, visit www.yoobic.com or follow us on LinkedIn.

What we need…

As the Director of Revenue Operations at YOOBIC, you will be the strategic partner to our Sales, Marketing, and Post‑Sales teams. Your mission will be to drive our end‑to‑end revenue efficiency, improve forecasting accuracy, optimize our tech stack, and provide actionable insights to drive revenue growth. This role is both strategic and hands‑on: expect to architect systems, create scalable processes, and lead a high‑performing RevOps team.

What you'll do…

• Strategic Planning: Partner with Sales, Marketing, Post‑Sales, and Finance leaders to align on goals, define KPIs, and establish strategies for predictable revenue growth.
• Revenue and Top of Funnel Analytics: Own pipeline analysis and team performance reporting, providing actionable insights to ICs and leadership.
• Process Optimization: Streamline and scale end‑to‑end revenue processes, including lead‑to‑opportunity, opportunity‑to‑close, and post‑sale processes.
• Technology Stack Ownership: Oversee the management and optimization of Salesforce (and other GTM tech), ensuring data integrity, user adoption, and best practices.
• GTM Enablement: Ensure GTM team are enabled on our GTM tools / processes and execute per our sales playbook to be top performers.
• Cross‑Functional Collaboration: Act as the connective tissue across Sales, Marketing, and Post‑Sales, ensuring alignment on priorities, handoffs, and goals.
• Team Leadership: Build and mentor a high‑performing RevOps team, fostering a culture of collaboration, ownership, and innovation.

What you have…

• Experience: 7+ years in Revenue Operations, Sales Operations, or a related role within a B2B SaaS company. Experience in a sales‑led motion is a must.
• Technical Expertise: Proficiency in Salesforce and HubSpot. Experience with sales engagement tools (e.g., Salesloft, Sales Navigator, People.AI), marketing automation (6sense), and BI tools is a plus.
• Data‑Driven Mindset: Proven ability to analyze data and translate it into actionable strategies. Advanced Excel and/or experience with analytics platforms are required.
• Leadership Skills: Experience leading and scaling RevOps or Ops teams with a focus on operational excellence and performance.
• Problem‑Solving: Exceptional analytical and problem‑solving skills with the ability to think both strategically and tactically.
• Communication: Strong communication skills with the ability to present insights and recommendations to senior leadership.
• Ownership: A proactive, self‑starter mentality with a track record of driving initiatives from concept to completion.
• Frontline Obsessed: Understanding of and passion for our mission: help organizations with large frontline workforces perform at their best by uniting HQ and frontline teams into a cohesive, empowered workforce.

What we offer…

• Hybrid working from our Hammersmith office
• 33 days annual leave (including bank holidays)
• Scottish Widows Pension scheme
• Vitality medical coverage – including primary care, hospital care and additional mental health coverage
• Simplyhealth cash plan (includes dental and vision coverage)
• Healthy Mind EAP
• Short‑term and long‑term disability coverage
• Life assurance
• Critical illness coverage
• Enhanced parental leave
• Team events including weekly breakfast, gourmet lunches and lots of social events
• Weekly free online HIIT sessions + gym discounts
• Regular training and coaching to make you even better in your role

We are an equal opportunity employer that values diversity and inclusion. We are committed to equal employment opportunities and we want to ensure that our recruitment process is accessible to everyone. If you have a disability or additional need that requires reasonable accommodations during the process please do not hesitate to let us know. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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