As a Clinical Customer Support Manager, you will be the first point of contact for our clinical customers, helping them through various situations which could ultimately affect the day‑to‑day running of their department, and services offered to the patient. These situations include educating and training customers on how to avoid endoscope damage resulting in repairs, and the correct method to clean an endoscope. Through doing so effectively, you will be helping ensure the delivery of vital medical procedures continue wherever possible. You will primarily support a customer base in and around Glasgow, but travel afield to the likes of Aberdeen, Shetland and the Isle of Skye will be required.
With this role being field‑based in nature, travel is a key element of your role. You will need to be prepared to be flexible to attend to customer needs as required, such as working later or visiting on weekends.
Other benefits include discounted gym and wellness memberships, cashback and discounts with major UK retailers, eye care and dental care, enhanced parental leave, and more!
We value the diversity of individuals, perspectives, and lifestyles, and prioritize inclusion and mutual respect. We are committed to fostering a non‑discriminatory, inclusive work environment where everyone feels a sense of belonging, in full compliance with legal standards. Empathy and unity are core to our company culture, empowering employees to contribute fully and flourish.
We warmly encourage all who wish to bring their talents to Olympus to apply.
Clinical Customer Support Manager • Glasgow, Scotland, GB
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