At theprintspace, we’re the world leaders in fine art and photographic printing, transforming the art industry with a fearless blend of art, data, and technology. We seek a highly driven Customer Service Manager to head our best‑in‑class customer service team.
Your role will be based at our state‑of‑the‑art studio in Shoreditch, London, balancing day‑to‑day interactions with globally recognised artists while leading a customer service team of 5. You’ll report directly to the COO and own key customer satisfaction KPIs.
You should have customer service experience and exceptional interpersonal skills, able to adapt to different client needs.
What matters most is your ability to build, adopt, train and measure processes, inspire the team and creatively problem‑solve client needs with a degree of autonomy. We are looking for passionate industry‑leading individuals who thrive in fast‑moving environments.
Customer Service Manager • Greater London, England, GB
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