Senior Product Manager

Senior Product Manager

Greater Manchester, England, United Kingdom

At PHMG, our drive to innovate fuels everything we do – our culture, our work, and our mission. This commitment to doing things differently inspired our journey, starting back in 1998 in the UK. We saw the need for a fresh approach to audio branding, one that harmonizes creativity, technology, and results. Today we serve over 37,000 clients across 50+ countries, helping businesses to elevate their brand and customer experience by embracing the power of sound.

We’re seeking a commercially driven and forward-thinking Senior Product Manager to lead our growth into new technology-enabled service areas, with a primary focus on voice, telephony, and communications solutions. This is a pioneering role where you’ll shape a product stream with significant strategic value and potential for diversification.

You’ll own everything from early-stage validation to launch, delivery, and scale – ensuring new offerings not only complement our core portfolio but open new revenue opportunities, market segments, and partner channels. You will evolve our Product strategy and roadmap in alignment with overall business objectives.

Key Responsibilities

• Lead the strategy, development, and launch of telephony, voice, and comms-enabled solutions within our product ecosystem.
• Evaluate and validate adjacent market opportunities, identifying client needs and pain points that align with our capabilities and growth strategy.
• Assist driving go-to-market planning, product packaging, and commercial modelling for new products.
• Collaborate with sales, marketing, and commercial teams to test, iterate, and scale successful propositions.
• Maintain strong awareness of market and technology trends, particularly across SaaS, UCaaS, and communications solutions.
• Establish a robust framework for pilot testing, feedback capture, and iteration to drive high-impact, low-risk innovation.

What You’ll Bring

• Experience launching and scaling new products in adjacent or emerging markets – ideally in tech, telecoms, or SaaS, UCaaS.
• Deep understanding of telephony, voice platforms, or comms technology, including potential integrations and delivery models.
• Strong commercial acumen and experience with business case development, pricing, and partner negotiations.
• Entrepreneurial mindset, with the ability to operate independently and drive progress in greenfield environments.
• Ability to balance strategic vision with tactical delivery, ensuring new offerings land successfully and scale smoothly.
• Experience working with cross-functional teams, including B2B Sales, Engineering, Design and Marketing.
• Background in product management, advisory roles, or internal enablement within a tech-driven organisation.
• Strong analytical mindset, with experience in data-driven decision-making and product experimentation.
• Exceptional communication, presentation, and stakeholder management skills.

Benefits

• Free PureGym membership
• 23 days annual leave plus bank holidays, increasing with length of service
• Additional half day off for birthday
• Enhanced maternity, paternity and adoption leave
• Two volunteer days per year for a charity of your choice
• Life insurance and critical illness cover
• On-site barber and beautician
• Dedicated Employee Assistance Programme

About PHMG

Established in 1998, PHMG has grown from a Manchester-based business to the world’s leading audio branding agency – working with 36,000 clients in 54 countries across the globe. This expansive client list includes household names such as Samsung, Audi and Adidas, as well as SMEs in every sector of the global market. We give each of them a stellar production that combines creative copy, world‑class voice artistry and an exclusive Brand‑Sound‑Track™ – strengthening their business identity in the most memorable, emotive way.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Product Management and Marketing

Industries

Technology, Information and Internet

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