As a Junior Technical Support Specialist at Synthesia, you’ll be part of the team ensuring delivering first‑line technical support to enterprise customers. You’ll assist with technical investigations, resolve customer issues, and learn to handle more complex cases as you develop your technical and analytical skills.
You’ll work closely with experienced Technical Support Specialists and Engineers, gaining exposure to a wide range of technical systems while supporting customers and internal teams. This is a great opportunity to start or advance your career in technical support within a fast‑paced, innovative SaaS company.
Our core business hours are 9 am – 6 pm, Monday to Friday. However, as we’re a global company with customers around the world, weekend work may occasionally be required to support business needs or critical issues, with the inclusion of bank holidays.
In addition to being a part of a great team, working in a fun and innovative environment, we offer:
Entry level
Full‑time
Information Technology
Software Development
#J-18808-LjbffrJunior Technical Support Specialist - UK • England, GB
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