Pensions Consultant - Operational Solutions (Manager)

Overview

Pensions Consultant - Operational Solutions (Manager) role at Isio. Isio is recruiting for a Pensions Consultant to join the Pensions Operational Solutions Team as a Manager, working with some of the largest and most complex pensions schemes in the country to deliver positive outcomes for members.

As part of Isio’s Actuarial & Consulting team – over 400 pensions consultants and actuaries advising a diverse range of clients and stakeholders across the private, public and not-for-profit sectors.

Role and Responsibilities

• Lead the day-to-day delivery of projects for a portfolio of pension clients, including some of the UK’s largest and most complex DB and DC schemes.
• Collaborate with pension providers, insurers, and public services schemes.
• Design and deliver reviews of administration operations, service improvement plans and data management plans.
• Involvement in GMP reconciliation and data cleansing prior to GMP equalisation, or other data and benefit audit projects.
• Manage the day-to-day delivery teams and act as the first point of contact for clients.
• Review work produced by junior team members and directly engage with clients.
• Train and mentor junior team members.
• Develop relationships with current clients and potential targets to support the team in securing further work and revenue.

Key Skills & Experience

Key technical skills required include:

• In-depth understanding of Defined Benefit (DB) and Defined Contribution (DC) pension schemes, including administration and regulatory requirements.
• Experience as a consultant or senior pensions administrator in a consultancy environment with significant client-facing responsibilities.
• Ability to review and interpret complex data and reports for accuracy and compliance.
• Expertise in technical aspects of pensions administration, including calculations, benefit audits, and service improvement plans.
• Knowledge of UK pension regulations and compliance requirements.
• Ability to lead and manage multiple projects simultaneously, ensuring timely delivery and high-quality outcomes.

As a challenger in the industry, we seek individuals with excellent communication skills, a commercial outlook, and an entrepreneurial mindset.

• Strong communication: explain complex problems clearly to diverse stakeholders.
• Enthusiasm and motivation to solve problems and deliver great client service.
• Strong organisational skills.
• Team player with experience in leading teams, mentoring juniors, and managing day-to-day operations.
• Curious mindset with awareness of industry challenges and client strategic challenges; skills in developing client relationships and identifying opportunities for business development.

Demonstrated Commitment to our Core Purpose

• Power in Partnership: Building open and trusted relationships with clients and colleagues to deliver the best for clients.
• Future Focus: Pushing the industry forward by solving problems in better ways benefiting clients and society.
• Strength in Difference: Working with diverse perspectives to find better solutions.
• People First: Recognising pensions is a people business; people’s lives are affected by our advice.

Where is the role?

Offices in Belfast, Birmingham, Bristol, Croydon, Edinburgh, Glasgow, Leeds, London, Manchester and Reading. Hybrid working with 2-3 days in the office per week; occasional client site travel may be required.

What we offer you

Isio offers a wide variety of experience, development opportunities, and progression through the business.

You can find out more about Isio and the benefits we offer here: Isio - Careers & Benefits.

About Isio

Isio was formed in 2020 from the sale of KPMG UK’s Pension Practice. We provide expertise spanning Pensions, Investment, Benefits and Wealth to give clients an integrated experience. We are committed to fostering an inclusive, equitable and diverse workplace and to creating a strong, innovative environment for all.

We have offices across the UK and many roles offer hybrid, flexible work arrangements. Isio is an equal opportunities employer and welcomes applications from all suitably qualified candidates.

If you may require a reasonable adjustment at any stage of the recruitment process, please email hrrecruitment@ISIO.com.

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