Medicines Management Pharmacy Assistant

Job overview

We are recruiting for a Medicines Management Pharmacy Assistant who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. This is a 12 month fixed term post.

We are looking for a dedicated Medicines Management Pharmacy Assistant (MMPA) to support the Medicine Management Pharmacy Technicians and Pharmacists at ward level to provide Medicines Management services.

The role includes duties such as patient counselling, assembling medicines at ward level, topping up wards with stock.

You will also participate in the dispensing of prescriptions for in-patients and in associated pharmaceutical duties.

Full training will be provided in the department. You must have a willingness to learn in a fast-paced environment.

Experience of working in a pharmaceutical related or hospital environment is essential. The applicant must possess an NVQ level 2 in Pharmacy services.

Working hours include a weekly late shift till 6:30pm, working 1 in 8 weekends as per the rota and 1 bank holiday per year.

At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.

Main duties of the job

To sort returned drugs/waste at ward level, separating items to be credited and those to be discarded, according to procedure; to put back returns on the computer as per procedure.

To participate in the "topping-up" service supplying stocks of medicinal products to wards and departments and participate in the ‘non-stock’ top up service to one stop wards.

To provide information to patients/carers, according to procedures; to provide information about prescription payment, exemption and further supplies as well.

To supervise as required, less experienced pharmacy support workers, pre-registration pharmacy technicians.

To participate in the in-house continuing education programme for medicine management team.

Working for our organisation

At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:

• The Lister Hospital, Stevenage
• New Queen Elizabeth II (New QEII), Welwyn Garden City
• Hertford County, Hertford
• Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.

We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Detailed job description and main responsibilities

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

Person specification

Qualifications/Training

Essential criteria

• GCSE Grade C or above in English and Maths

Desirable criteria

• NVQ level 2 certificate in pharmacy services or equivalent
• NVQ customer services

Previous Experience

Essential criteria

• 1 year of experience working as a Support Worker within a multidisciplinary healthcare team
• Experience of dealing with members of the public in a service capacity

Desirable criteria

• 1 year working as pharmacy support worker, preferably dispensary based
• Knowledge of prescription charges and exemptions

Skills

Essential criteria

• Good oral and written communication skills
• Ability to plan, prioritise and organise workload
• Good team player
• Able to work with minimal supervision, and as a part of a team
• Enthusiastic, reliable, hardworking, polite
• Committed to a high standard of patient care
• IT literate
• Proven customer care skills

Desirable criteria

• Efficient and accurate dispensing

Knowledge

Essential criteria

• Pharmaceutical Practice

Desirable criteria

• Dispensing
• Hospital Pharmacy Practice
• Drug Distribution

Other Requirements

Essential criteria

• Understanding of, and commitment to, equality, diversity and inclusion
• Role model our Trust values every day
• Smart professional appearance