Service Administrator
Chadderton - OL9
Permanent Full Time
24860 Plus Excellent Package
Our client is a highly reputable and growing facilities management contractor who specialises in all-round facilities maintenance contracts. Due to expansion they are currently looking to recruit an Service Administrator in Chadderton.
To liaise with operations colleagues external contractors suppliers and the customer to ensure the effective allocation of jobs to ensure completion within agreed timescales & maximising engineer productivity.
Ensure compliance with associated statutory regulations.
Job Duties
Assess returned jobs on asolvi and generate revisits as follows
Request uplifts on return jobs where required
Raise purchase orders for goods required for jobs (once uplifts agreed for contracts which require additional funding)
Record pods in pod log
Raise purchase orders for van stock requirements
Chase suppliers and update proof of delivery on log and asolvi
Raise orders for lifters on supplier portal/monitor job for off hire
Assist with invoice queries
Check portals are updated by engineers updating where necessary
Load certificates to portals where applicable
Receive incoming alarm activations and react in accordance with NSI Guidelines (False alarm management)
Work as part of a team to deliver excellent service to the customer
Raise orders to subcontractors including relevant subcontractor form (MS48/MS 7.4)
Comply with any other reasonable management instruction or ad hoc duties
Vet all work parts required by engineers liaise with engineers when required
Update asolvi with relevant engineer stock replenishment
Process incoming quoted works jobs
SLA report (completed daily)
Assistance with quotes where required
The Person:
Package:
Required Experience:
Unclear Seniority
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