The overall responsibility of this role at West One is focused on identifying, developing and managing relationships with mortgage intermediaries, professional introducers and direct applicants in order to originate new lending opportunities in line with company budgets and growth plans. Key Accountabilities Originate, manage and develop relationships with mortgage intermediaries, professional introducers and direct borrowers within your given region. Manage deal flow to maintain a strong sales pipeline across bridging finance in order to meet and exceed agreed targets. Work collaboratively with the Head of Sales and internal sales team to book and manage your own diary with a primary focus on face-to-face appointments. Use phone and email to effectively respond to new business enquiries and record these appropriately on our CRM system, whilst providing an exceptional level of service to our broker partners. Develop an in-depth understanding of our products, criteria and lending policy in order to deal with new business enquiries effectively and provide suitable training to intermediary partners. Develop an understanding of how to use our broker portal in order to provide suitable training to intermediary partners. Complying with West One Loans, TCF and Responsible Lending policies. Attendance at industry roadshows and events, when required. Attendance at Watford head office, when required. Keep abreast of competitor product offering and market conditions to enable feedback internally for further product developments. Skills & Competencies Proven achievement of meeting agreed sales targets within set timescales. Strong sales and presentation skills Proven track record of success in a sales environment Strong negotiation skills, ability to persuade others and handle objections Technical product knowledge in order to facilitate and agree deals. Highly skilled written and verbal communication Proficiency in Microsoft Office (to include Word, Excel and Outlook) Ability to work as part of a team Knowledge & Qualifications Understanding of Treating Customers Fairly, Money Laundering, Data Protection, Responsible Lending, FCA & PRA regulation A strong knowledge of bridging finance. Experience in wider specialist finance market would be beneficial Personal Attributes Keen attention to detail Self-motivated & driven to meet and exceed sales targets Highly numerate Articulate Personable Diligent Punctual and well organised Willingness to travel Resilient and comfortable working to deadlines and under pressure
Regional Account Manager - Bridging - South East • Watford, United Kingdom
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