HCLTech is a global technology company, home to more than 220,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services.
As a Business Analyst, you will work closely with cross-functional teams to analyze business processes, gather requirements, and support the implementation of solutions that enhance efficiency and effectiveness.
ROLE RESPONSIBILITIES
Conduct interviews and workshops with stakeholders to understand business needs.
Document detailed business requirements and use cases.
Collaborate with IT teams to ensure technical feasibility.
Analyze existing business processes to identify areas for enhancement.
Develop process models and workflows to optimize operations.
Recommend and implement solutions to increase efficiency and productivity.
Build and maintain strong relationships with internal and external stakeholders.
Facilitate regular meetings to communicate project updates and gather feedback.
Act as a liaison between business units and IT to ensure effective collaboration.
Gather and analyze data to support business decision-making.
Create comprehensive reports and dashboards for stakeholders.
Ensure data accuracy and integrity in reporting processes.
Assist in defining project scope, objectives, and deliverables.
Coordinate with project teams to ensure alignment and timely delivery.
Monitor project progress and report on status to management.
TECHNICAL QUALIFICATIONS
Proven 7+ years’ experience in business analysis and 3 years’ experience within the London market insurance industry.
Proven experience analyzing underwriting projects.
Flexibility in methodologies: adapt seamlessly between agile and waterfall methodologies.
Understanding of product management and Agile.
Preferred experience working with AI projects, however not a necessary requirement.
Preferred experience working on integration projects.
GENERAL QUALIFICATIONS
Curiosity and innovation are built in working habits.
Confidence to challenge the status quo.
Exceptional people skills, both written and verbal communication.
Willing to leverage AI for efficiency and opportunities.
Problem-solving expertise.
Proven commitment to excellence.
Possess an analytical mindset.
Strong stakeholder management skills.
EDUCATION REQUIREMENTS
Bachelor’s or master’s degree in relevant field.
Senior Business Analyst • City of London, London, United Kingdom
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