Responsibilities / Tasks
Quotations & Orders
Create spare parts quotations and modification quotes.
Receive customer orders, check against quotations, and issue order acknowledgements.
Request technical support when needed and ensure all technical checks are completed.
Follow up quotations within required timelines.
Set up spare part numbers when necessary.
Process sales orders in SAP through to invoicing within 24 hours of receipt.
Observe customer requirements as stated on orders.
Review order statuses regularly to ensure timely delivery.
Run and action SAP spares backlog reports.
Identify and action orders ready for invoicing through SAP reports.
Customer & Internal Communication
Handle customer queries within required timeframes.
Liaise with internal service teams and suppliers (UK and abroad).
Arrange transport in line with customer requirements and cost expectations.
Carry out occasional customer visits, factory/site visits, and attend GEA meetings.
Provide holiday and sickness cover for Spare Parts and other admin roles.
Picking, packing, and arranging shipment of small parts for urgent breakdown orders.
Pricing, Credit & Finance
Request approval for price anomalies or special pricing.
Liaise with Credit Control regarding exceeded credit limits, new customer setups, or customers on stop.
Initiate new customer setups.
Resolve invoice queries and dispatch invoices per customer requirements.
Support the Finance team on spare-parts–related issues.
Returns & Purchasing
Manage spare parts returns, including issuing credits/return notes and ensuring correct approvals.
Create purchase orders to support parts orders, including gaining approval for non-GEA purchases.
CRM, Documentation & Admin
Update CRM with quotations, orders, and activity in support of Service Sales campaigns.
Maintain Import/Export folders and spreadsheets.
Check shared mailboxes for quotation requests, orders, technical enquiries, and account enquiries.
Redirect mailbox items to relevant departments when appropriate.
File documentation according to agreed procedures.
Support FHT (Food solutions) team with administration as required.
Assist with ad-hoc tasks and provide support to colleagues.
Support annual stock takes.
Participate in bank holiday and Christmas cover on a rota basis.
Your Profile / Qualifications
Educated to at least GCSE level
Strong Microsoft Office skills
SAP experience - (essential)
Experience in spares order handling, administration, and processing (essential)
Experience dealing with customers at various levels
Experience working in a diverse office environment
Ability to liaise with people at all levels
Excellent communication skills across all media
Keen eye for detail
Flexible and proactive approach
Ability to work under pressure
Internal Sales Co-ordinator - Service Sales • Milton Keynes
CRM & Direct Sales Team Leader.South East England, Berkshire, Sleugh.Benefits package, Hybrid working, Company car.The CRM & Direct Sales Team Leader is responsible for overseeing the daily operati... Show more
A leading sports fashion retailer is looking for a skilled Senior Floor Manager in Milton Keynes.The role involves guiding the team towards sales and KPI targets while ensuring exceptional customer... Show more
Job Description SummaryThe Digital Adoption Sales Specialist plays a critical role in accelerating the adoption and commercial success of digital solutions in Radiation Oncology.This role is respon... Show more
Ingnity is seeking enthusiastic and motivated individuals to join its.SAP Data Analyst Internship Programme.This hybrid role offers £1,500–£2,500 per month, with visa sponsorship available for succ... Show more
A leading law firm in Amersham is seeking a Client Service Advisor to enhance their Client Services Team.The role involves being the first point of contact for new client enquiries, assessing clien... Show more
A leading medical equipment provider is seeking a Technical Service Coordinator for an 18-month FTC in Milton Keynes.This role involves providing support to core accounts and managing customer inqu... Show more
Arvato Direct Services Potsdam GmbH is seeking a Customer Service Delivery Specialist to enhance customer experiences in Corby.This role acts as a vital link between customers and internal teams, e... Show more
Menzies Distribution are currently looking for a Customer Service Team Administrator to join our busy team based in Corby.The Customer Service Team acts as the liaison between the customer and the ... Show more
Careerstart@SAS Program | Marketing Northern Europe.Marlow/London/ Copenhagen-Hybrid.Through our software and services, we inspire customers around the world to transform data into intelligence – a... Show more
School Result is offering a SAP Data Analyst Internship Programme in Maidenhead, a hybrid role providing £1,500–£2,500 per month.The internship includes three months of training in SAP technologies... Show more
A leading lubricant distributor in Kettering seeks a Sales Executive to drive sales growth and build strong customer relationships.The ideal candidate has proven sales experience in oil or lubrican... Show more
EMEA Talent Acquisition Partner @ RWS Group | Employer Branding.We are seeking an accomplished.Senior Director of Inside Sales.This leader will be accountable for driving new business, renewals, an... Show more
A recruitment agency is seeking a candidate for a sales role focused on high-value capital equipment in Milton Keynes.The ideal candidate will have a background in CNC, machining, or engineering an... Show more
We are looking for enthusiastic and motivated individuals to join us as.Whether you are a recent graduate or someone returning to work after a career break, we welcome applicants who are passionate... Show more
LLC in Maidenhead, UK is seeking a SAP Data Analyst Intern.You will begin with 3 months of structured training in SAP Datasphere, SAP Analytics Cloud (SAC), SAP BW/4 HANA and Power BI, with the pos... Show more
Menzies Distribution Solutions Ltd is actively seeking a Customer Service Team Administrator in Corby.This role involves being the primary liaison between customers and the warehouse, addressing in... Show more
D365 Implementation Specialist (Order to Cash).D365 Implementation Specialist — Order to Cash.You've been on ERP implementations where the OTC workstream looked deceptively simple on paper — and th... Show more
A leading food service company in High Wycombe is seeking a Manager to lead, manage, and implement growth strategies.Responsibilities include overseeing business performance, recruiting and develop... Show more
Founded in 2016, Ekco has quickly become one of Europe’s fastest-growing cloud solution providers and your trusted security-first Managed Service Provider.IT leaders choose Ekco to drive operationa... Show more
Internwise offers an internship based in Milton Keynes for individuals interested in gaining hands-on experience in fintech, international trade, and tender writing.Interns will assist in preparing... Show more
){kind=logo}
