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Princesshay
Assistant Manager – 37.5 hours per weekPrincesshay • Exeter, Devon, Inglaterra
Assistant Manager – 37.5 hours per week

Assistant Manager – 37.5 hours per week

Princesshay • Exeter, Devon, Inglaterra
30+ days ago
Job type
  • Full-time
Job description

Assistant Manager – 37.5 hours per week

Job Title: Assistant Manager
Reports to: Store Manager
Reports: Supervisors, Keyholders, Beauty Advisors

Main Purpose of the Role:
The Assistant Managers main responsibility is to support the Store Manager to maximise sales and profitability whilst developing and retaining a high performing team.

They must aim to deliver:

  • Our Brand Vision and Mission by living our brand pillars
  • A visually inspiring and inviting store environment
  • A fully compliant store, adhering to all company processes and policies
  • Assists the Store Manager to identify a focused and commercial business plan to deliver bottom line
    profitability

Main Responsibilities:

Customer First

  • Delivers a ‘customer first’ experience exceeding customer expectations
  • Coaches their team to ensure a ‘customer first’ experience is delivered consistently
  • Consistent product training and knowledge to provide unbiased customer advice

KPI’s

  • Exceeds sales targets and delivers LFL growth along with ATV, AUS and conversion
  • Exceeds the company acquisition target for N.dulge
  • Assists the Store Manager in managing payroll spend within budget through effective scheduling
    and people planning
  • Manages stock file accuracy – adheres to all stock handling policies to ensure stock accuracy
    and minimise stock loss

Communication

  • Ensures team awareness of sales targets, ATV, AUS and conversion targets on a daily, weekly and
    monthly basis, focusing on their achievement
  • Communicates clearly and concisely with all internal and external business partners to drive
    business opportunities

Commericiality

  • Actively identifies innovative opportunities to maximise their business
  • Confidently analyses all available business reports to review weekly, monthly and yearly
    performance

Team

  • Assists the Store Manager by supporting recruitment and retaining diverse teams that supports our
    ‘customer first’ experience
  • Creates an inclusive, welcoming and approachable environment for employees to thrive in
  • Confidently delivers feedback and manages performance in line with Company processes

Leadership

  • Leads, motivates, and inspires the team – be a role model!
  • Coaches and develops their team and individuals to achieve their full potential

Store Operations

  • Ensures the store is maintained in line with Company maintenance and Health & Safety standards.
    Communicating all needs, in a timely manner, with the Regional Manager or Property Manager
  • Understands and adheres to all Company loss prevention practices

Qualities

  • Ability to deliver a ‘customer first’ experience, demonstrating the leadership to coach and motivate
    their team
  • Ability to understand and analyse commercial reports to drive business opportunities
  • Ability to identify key performance behaviours and competencies within the team
  • Ability to build strong working relationships with support office departments
  • Strong communication skills
  • Strong prioritising and organisational skills
  • Leads by example
  • Values honesty and integrity in working relationships
  • Ability to manage change
  • Flexibility to meet rapidly changing priorities and deadlines
  • Ability to delegate tasks and follow up effectively to ensure completion
  • Solution minded, uses initiative to positively solve problems

Apply here

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Assistant Manager – 37.5 hours per week • Exeter, Devon, Inglaterra

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