You'll need to maintain high standards of our centres and ensure our lanes are in full operation.
You’ll also be liaising with both the team and the customers about any faults they experience while at the centre.
Within our fast-paced, dynamic world, you will be trained on everything you need to know. You will be given a thorough induction and ongoing training and development to set you up for success, as well as ongoing development and career opportunities should you wish to take the next step into management.
Your professional and engaging customer service, along with your high energy and infectious enthusiasm will ensure our customers have an enjoyable, excellent value-for-money experience with every visit. *To be a successful Facilities Team Member, we’ll want to see : * * Great customer service, with the ability to communicate at all levels * High energy and the ability to work in a fast-paced environment * A friendly, supportive, and helpful team player * Flexibility with working hours and shift patterns * Basic literacy and numeracy skills * Being on the ball when it comes to spotting and resolving a problem * A proactive approach, maintaining our equipment and centre to the highest standards *The Who...* * Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition.
Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide.
We formed our customer proposition, built on real feedback, and went from strength to strength with our in-centre game technology and online scoring systems.
Now with over 75 centres across the UK and 15 centres in Canada, operating under the Hollywood Bowl, Putt & Play and Splitsville brands, we’re proud to be ambitious market leaders in experiential family entertainment.
We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year.
At Hollywood Bowl Group, we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities.
Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.
Facilities Team Member - Birmingham • Birmingham, West Midlands, United Kingdom
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