Job Details
Role: Technical Support Lawyer - Personal Injury (PI/RTA)
Salary: £40,000 - £45,000
Type: Permanent | Full time | Remote working
Team: PI/RTA Technical Support / Quality
CRA Consulting is pleased to be supporting a leading claimant personal injury business in the appointment of a Technical Support Lawyer (PI/RTA). This is a brilliant opportunity for a technically strong PI professional to step into a role focused on quality, guidance, audits, valuations and technical development-supporting fee earners and management to drive better outcomes across the department.
The Role (What you'll be doing) You'll act as a go-to technical expert within the PI/RTA team, supporting fee earners and leaders with complex queries and quality improvements, including:
Providing technical guidance on litigated and non-litigated PI matters
Reviewing / approving valuations and giving constructive feedback
Conducting technical & quality audits across the team and reporting themes
Tracking and sharing emerging case law and industry developments
Supporting and contributing to technical training sessions
Identifying trends / emerging risks for the wider business and clients
Producing analysis and written reports to support performance improvement
Ensuring adherence to regulatory requirements, complaints handling and policies
Key Measures of Success (KPIs) Quality Reviews completed and evidenced
Improved error rates and valuation accuracy
Improved technical file audit outcomes
Monthly performance reviews with your Line Manager
What we're looking for Essential: Qualified Solicitor or Fellow of CILEx
Strong PI experience including litigated claims
Confident across OIC / Small Claims / Fast Track / Intermediate Track
Excellent client care and strong practical grasp of court procedures
Great communication skills (including negotiation and objection handling)
Desirable: Strong attention to detail and consistently high-quality work
Comfortable producing reports / presenting data and trends
Positive, proactive, solutions-led mindset
Development & Progression This business operates across OIC, Fast Track, Intermediate Track, Multi Track and Catastrophic Injury, with scope for high performers to develop into other specialist areas and progress long-term.
Apply / Enquire (Confidentially) Rob Addy - CRA Consulting
07378 123456