Business Development Representative

Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. Klipboard has offices in the UK, Ireland, The Netherlands, South Africa, Kenya and North America. Our mission is simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively.

Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking for people who are curious about or fluid with AI, open to change, and excited to learn how technology can improve the way we work and help our customers which is always supported by strong human insight and communication.

We currently have a position available for a Business Development Executive to continue the growth of our start-of-the-art cloud product, OnRent Events (formerly known as Current RMS). This role will report into the Online Sales Manager.

Key Responsibilities:

• Deliver new business revenue for our OnRent Events product, in line with individual targets.
• Demonstrate OnRent Events to prospective customers online.
• Reach out to new trial sign-ups within the set team KPI.
• Nurture prospective customers throughout their 30-day trial. This includes booking them in for online training to show them how to use the system.
• Ask the correct qualifying questions to prospective customers to ensure we are pairing their business with the correct software product in our portfolio.
• Help new users set up their system correctly, including how to import their business data into their trial to get started quickly.
• Maintain our business database by inputting new trial sign-ups and customers as they come in.
• Re-engage previous trialists and generate new business leads using emails, telephone calls and other tools such as LinkedIn.
• Attend industry shows worldwide to showcase our products to prospective customers.
• Pass on user feedback to our Product Management and Development teams to help us continuously improve our products.
• Occasionally provide online demonstrations/onboarding sessions at 7am to prospective customers in Australia.
• Take part in ad-hoc projects as required by the Online Sales Manager.
• Learn (and keep up to date with) other products within the Group as and if required.

Skills, Knowledge and Experience:

Essential

• Good IT skills with demonstrable experience
• Grade 5 (B) in GCSE English Language and Mathematics
• Outstanding communication skills, both verbal and written, to convey technical information in a clear and concise manner
• Wants the role: Someone who has the fire to see our prospective customers succeed as well as themselves, the business, and their peers
• Ability to work under pressure in a fast-paced environment
• Always display a “customer first” attitude
• Ability to troubleshoot and answer prospective customer questions correct first-time
• Approaches their work and their relationships with their colleagues with maturity, patience, and professionalism
• Consistently produce high quality and detailed work

Desirable

• Has a valid driving license with a suitable car for business use
• Knowledge of Hubspot or other CRM systems
• Experience in the rental sector in any of the following industries: Live Events, Broadcast, Weddings, Construction or has a general understanding of B2B commercial business processes

The role:

• 37.5 working hours per week, required Monday to Friday
• Hybrid working model — Minimum 3 days in the office per week, with the option to work from home 2 days per week at the discretion of your line manager, once you have passed your probation period
• Competitive salary
• 25 days annual leave per annum + bank and public holidays

Company Info

You may also have seen from our recent posts that we are excited to begin sharing our new company name – Klipboard. Kerridge Commercial Systems (KCS) is becoming Klipboard and our new brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. We have offices based across the world and we are looking for talented individuals to join our growing teams. Due to our growth over the last few years it is an exciting time to join us as we enter our next chapter!

Equal Opportunities

As a global company, we value and respect the diversity of our workforce, aiming to empower everyone to embrace each other's differences. We are committed to creating an inclusive workplace where diversity, equity, and inclusion are integral to our company and culture. We recognize the benefits of a diverse workforce, where creativity and valuing differences enable us all to thrive and sparks innovation.

If you require any help, adjustments and/or support during the interview and offer process then please advise our TA or HR team.

Research shows that women and other underrepresented groups are less likely to apply for a role unless they meet every listed requirement. However, we recognise that skills and experience come in many forms, and we encourage you to apply even if you don’t meet every criterion. If you are passionate about this role and believe you have the right mindset and transferrable skills, we would love to hear from you!

To all recruitment agencies: Klipboard does not accept agency speculative resumes. At present we only accept CV’s from Agencies on our PSL who have been assigned specific position/s. Please do not forward resumes to our careers site or direct to Klipboard employee as this does not constitute an introduction and Klipboard retrospectively will not be liable for any candidate ownership or fees related to unsolicited resumes.