Maintenance Assistant

We are looking for a reliable and practical Maintenance Assistant to join our team at one of Darwin Escapes’ beautiful holiday destinations.

This is a great opportunity for someone with a hands-on approach who takes pride in maintaining high standards and enjoys problem-solving. In this role, you will support the day-to-day maintenance and repair of park facilities, accommodation, and equipment, helping to ensure a safe, functional, and welcoming environment for our guests.

This is a varied and active role, suited to someone who is proactive, adaptable, and able to work both independently and as part of a team.

This is a fixed-term, full-time position working variable days, including weekends and bank holidays.

About Cheddar Woods Resort & Spa:

Cheddar Woods Resort & Spa by Darwin Escapes is set within the stunning Somerset countryside, on the edge Cheddar Gorge—one of the UK’s most striking natural landmarks. Surrounded by rolling hills and woodland, it offers a peaceful setting perfect for escaping and recharging. The resort features stylish lodges alongside high-quality facilities, including a spa, swimming pool, gym, and on-site restaurant. With its blend of natural beauty and modern comfort, it’s an ideal place to relax, explore, and enjoy everything the surrounding area has to offer.

Why Join Darwin Escapes?

• Heavily discounted holidays across Darwin Escapes resorts.
• Discounts when dining or using spa facilities across our resorts.
• Free use of many resort facilities.
• MediCash Health Plan
• Employee Assistance Programme.
• Training and development opportunities.
• Career progression opportunities.
• Access to employee benefits and discounts.
• Discounted gym memberships.
• Enhanced holiday and sick pay.
• Cycle to Work scheme.
• The opportunity to sell annual leave.

(Some benefits are subject to terms and conditions.)

About The Role

Key Responsibilities:
• Carry out general maintenance and repair work across the park, including lodges and facilities
• Respond to maintenance requests in a timely and efficient manner
• Conduct routine checks and inspections of buildings, equipment, and systems
• Perform basic plumbing, electrical, carpentry, and decorating tasks where required
• Ensure all facilities are safe, functional, and well-presented at all times
• Support planned and preventative maintenance programmes
• Assist with setting up and maintaining guest facilities and amenities
• Ensure all work is completed in line with health & safety procedures
• Work collaboratively with other departments to support the overall guest experience

What We’re Looking For:
• Previous experience in a maintenance or similar role is desirable
• Basic knowledge of plumbing, electrical, or general building maintenance
• Practical, hands-on skills with the ability to solve problems efficiently
• Ability to work independently and as part of a team
• Good organisational skills and attention to detail
• A flexible and proactive approach to work
• A positive attitude and strong work ethic
• Commitment to maintaining high standards

Additional Information:
This is a fixed-term role requiring flexibility to work weekends and bank holidays in line with business needs.

The role may involve physical tasks such as lifting, carrying, and the use of maintenance tools and equipment.

Required Criteria

• Right to work
• Maintenance experience
• Driver's license

Skills Needed

About The Company

A Darwin Escape is all about creating the perfect destination for our guests to relax, explore and make lasting memories. Whether guests are looking to unwind in peaceful countryside surroundings or enjoy a fun-filled break with family and friends, our resorts offer a variety of experiences designed to suit every type of holiday.

Across our resorts, we offer a range of accommodation, from luxury lodges with private hot tubs to spacious caravans and unique stays such as treehouses. Each location has its own character, facilities and atmosphere, but all share the same focus on delivering high standards of hospitality and memorable guest experiences.

Our beautifully maintained resorts feature excellent on-site facilities and welcoming environments where guests can relax, recharge or enjoy adventure and exploration in some of the UK’s most desirable locations.

Behind every great Darwin Escape is a dedicated team. Our colleagues play a vital role in ensuring every guest enjoys their stay, helping to create the friendly atmosphere and outstanding service that our resorts are known for.

Company Culture

At Darwin Escapes we believe our people are at the heart of everything we do. Our teams work together to create welcoming environments and memorable experiences for our guests across our resorts throughout the United Kingdom.

Each of our destinations has its own personality, from luxurious lodge retreats to family-focused resorts and peaceful countryside locations. While every resort is unique, all of our teams share the same commitment to delivering outstanding service and creating great experiences for our guests and holiday home owners.

We are proud to offer a friendly and supportive working environment where colleagues are encouraged to develop their skills and grow their careers. Whether you are starting your first role in hospitality or progressing into management, Darwin Escapes provides opportunities for development, training and career progression across our growing collection of resorts.

Wherever you join us, you will become part of a team that values professionalism, teamwork and pride in delivering exceptional service.

Company Benefits

At Darwin Escapes, we believe in supporting our people. That’s why we offer a range of benefits, training opportunities and perks across our resorts.

Vacation, Paid time off, Paid sick days, Retirement plan and/or pension, Employee development programs, Employee discounts, Gym membership or wellness programs, Free parking, Cycle to work, Referral bonus, Competitive salary, Discount on meals purchased , Discount on spa treatments or products, Free parking or Discounted parking , Employee Assistance Scheme, Progression opportunities, Bereavement leave

Salary

£12.71 per hour