Wax London is a fast-growing Menswear brand with ecommerce, retail and wholesale channels. Known for our use of characterful fabrications, we are delivering something different to the menswear market. Due to our exciting growth, we are looking to strengthen our marketing team at our tight-knit head office team in Camden.
We’re seeking a commercially minded, data-driven CRM Manager to own and evolve Wax London’s customer retention strategy. This role will be central to driving ecommerce revenue growth by boosting repeat purchase rates, deepening customer engagement, and building loyalty across every customer touchpoint.
You’ll design and deliver our multi-year CRM roadmap, ensuring Wax London builds stronger, longer-lasting relationships with our customers. From lifecycle automations to loyalty programs, VIP clienteling to multi-channel campaigns, you’ll play a pivotal role in shaping how we engage with our audience.
CRM Manager • Greater London, England, GB
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