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Schindler Group
Key Account ManagerSchindler Group • Addlestone, England, GB
No longer accepting applications
Key Account Manager

Key Account Manager

Schindler Group • Addlestone, England, GB
30+ days ago
Job type
  • Full-time
Job description

Your main responsibilities

  • Developing mutually beneficial relationships between Schindler and the large key customer organisation
  • Establishing an ongoing proactive contact and communication process in order to be able to anticipate and respond to customer needs
  • Coordinating, prepare and renegotiate allocated contract tenders as needed
  • Reviewing and agree with legal/QS on special terms and conditions
  • Monitoring but not managing, Schindler operational performance (maintenance, repair, modernisation and new installation) and escalate non-performance to ensure swift resolution of problem areas
  • Acting as a single point of contact for the higher-level client to ensure fast and efficient solutions to key account issues
  • Representing the branches interests with the key account customer
  • Following the defined Schindler key account strategy and processes to ensure we deliver a total service to the client

What you bring

  • Proven Operations or Sales Role preferably in the lift and escalator industry
  • Account Management experience
  • Commercial Awareness (contractual an advantage)
  • Strong communication and relationship building skills
  • Ability to influence and interact with both external and internal customers
  • Ability to follow process and Company Values
  • Instinct to search to improve relationship/process/situation
  • To operate in an entrepreneurial manner but within boundaries
  • Happy to travel if needed

What’s in it for you?

  • Competitive salary with a discretionary annual bonus

  • Company car or allowance (for eligible roles)

  • 25 days’ holiday plus bank holidays, and an annual paid volunteering day

  • Pension scheme with 6% company contribution

  • Comprehensive life assurance

  • Enhanced family leave

  • Private medical cover with a trusted provider, plus 24/7 virtual GP access

  • Employee Assistance Programme offering confidential support

  • Free eye tests and eyewear discounts

  • Access to a range of employee benefits, including Tech and Cycle to Work schemes, plus exclusive retailer discounts

We Elevate… Your Career

Become part of our team, help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow.

Are you ready to embark on a new journey? Join #TeamSchindler!
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Key Account Manager • Addlestone, England, GB

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