Talent.com
Clarke Energy
Junior IT Support AnalystClarke Energy • Knowsley, England, GB
Junior IT Support Analyst

Junior IT Support Analyst

Clarke Energy • Knowsley, England, GB
30+ days ago
Job type
  • Full-time
Job description

Junior IT Support Analyst

Clarke Energy is hiring a Junior IT Support Analyst to join our dynamic IT team, supporting users across the UK and internationally. Based in Knowsley, this is your opportunity to kick‑start your IT career with a global engineering company driving the energy transition.

What You'll Be Responsible For

  • Provide responsive support to users via phone, email, and in‑person.
  • Diagnose and resolve desktop and laptop issues, including off‑site repair.
  • Build, configure, and test workstations, laptops, and mobile devices.
  • Support remote users with mobile connectivity and VPN access.
  • Manage new starter setups and leaver procedures.
  • Ensure backups of laptops, desktops, and personal folders are maintained.
  • Maintain and deploy Group Standard Operating Environments using Windows Deployment Service.
  • Assist with LAN, WAN, and VPN connectivity troubleshooting.
  • Update and maintain the IT asset register.
  • Document IT processes and user guides clearly and accurately.
  • Administer and repair mobile communication devices.
  • Support IT equipment purchasing during staff holidays.
  • Uphold Health, Safety, Environmental, and Quality standards in all work.
  • Keep workspaces clean, organised, and secure.

What You’ll Bring to the Team

  • Degree in IT or a closely related subject.
  • Minimum 2 years’ experience on an IT Helpdesk with strong customer‑service focus.
  • Understanding of PC builds, rebuilds, and configuration.
  • Familiarity with Microsoft products and PC hardware setup.
  • Strong communication skills—clear, helpful, and user‑friendly.
  • Ability to stay calm and effective under pressure.
  • Logical problem‑solving and decision‑making skills.
  • Excellent attention to detail and time management.
  • Willingness to take initiative and responsibility.
  • Flexible, adaptable, and committed to continuous improvement.
  • Microsoft certification (e.g., MTA, MCP, or equivalent) – desirable.

Benefits

  • Competitive salary.
  • 25 days annual leave plus bank holidays (with extended entitlement for long service).
  • Holiday buy and sell scheme.
  • 7% company pension contribution.
  • Health care cash plan and life assurance.
  • Company car allowance (where applicable).
  • Employee Assistance Programme.
  • Hybrid working options.
  • Reward and recognition schemes.
  • Dedicated in‑house certified training department.
  • Career development and progression opportunities.

About Clarke Energy

Clarke Energy is a globally recognised EPC contractor specialising in the engineering, installation, and maintenance of sustainable energy solutions. As the largest authorised distributor and service partner for INNIO’s hydrogen‑ready reciprocating engines, we operate in 29 countries, supporting the move to net‑zero emissions. Our culture is built on integrity, innovation, and quality, with a strong commitment to employee development and customer satisfaction.

#J-18808-Ljbffr
Create a job alert for this search

Junior IT Support Analyst • Knowsley, England, GB

Similar jobs

Junior Application Support Analyst - Grow in Tech Projects

Zachary Daniels RecruitmentLiverpool, England, GB
Full-time

Zachary Daniels Recruitment is seeking a Junior Application Support Analyst in Liverpool.The role offers 25,000 - 30,000 with benefits, and sits on-site within a growing consumer business's technol... Show more

 • Promoted

Senior IT Support Analyst

Bond TurnerLiverpool, England, GB
Full-time

Monday to Friday 07:00 to 19:00 with 1 hour lunch (35 hours per week).Staggered shift pattern on rota of core hours per day to be agreed with Service Desk manager to ensure support continuity.Weeke... Show more

 • Promoted • New!

IT Support Analyst

NorthreachChester, England, GB
Full-time

Are you an IT Support Analyst seeking a new opportunity where your skills can truly make an impact? Do you excel in environments that blend innovation with a commitment to tradition? My client, a p... Show more

 • Promoted

IT Support Analyst (On Site)

Infopro DigitalEllesmere Port, England, GB
Permanent

Infopro Digital, the B2B group specialising in information and technology, is currently looking for an.Barbour ABI powers the UK built environment with the best intelligence to help our clients gro... Show more

 • Promoted

Secondary IT Teacher

AcademicsChester, ENG, GB
Full-time

Secondary IT Teacher - Chester - September Start.Academics, a reputable education recruitment agency, is seeking a passionate and driven Secondary IT Teacher for a variety of daily, short-term, and... Show more

 • Promoted

Head of IT - Build & Lead IT in Biotech

Career Choices Dewis Gyrfa LtdLiverpool, England, United Kingdom
Full-time

Guilford Street Laboratories is seeking a hands-on Head of IT to build and run the technology function as we enter a growth phase.You will set strategy, procure infrastructure, and ensure systems a... Show more

 • Promoted

Business Analyst Starter Course (Liverpool)

ITonlinelearning RecruitmentLiverpool, Liverpool, UK
Part-time

Trainee Business Analyst Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first Business Analyst role.Study part-time, build fundamenta... Show more

 • Promoted

Application Engineer - IRESS Xplan

Fruition GroupLiverpool, ENG, GB
Full-time

Application Support Engineer - XplanLiverpool - Hybrid workingBasic salary up to £72kWe're hiring an Application Support Engineer with strong IRESS Xplan experience to join a collaborativ... Show more

 • Promoted

IT Support Engineer

VIQU LimitedLiverpool, England, GB
Temporary

IT Support Engineer – 3‑month contract – Liverpool.My client is seeking an experienced IT Support professional to join a fast‑paced and collaborative Service Desk team, delivering high‑quality tech... Show more

 • Promoted

Business Analyst Starter Course (Blackpool)

ITonlinelearning RecruitmentBlackpool, Blackpool, UK
Part-time

Trainee Business Analyst Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first Business Analyst role.Study part-time, build fundamenta... Show more

 • Promoted

Application Support Analyst | £50,000 - £60,000 | Liverpool/Hybrid

Opus Recruitment SolutionsLiverpool, England, GB
Full-time

D365 | Supply Chain | F&SCM | F&O | Microsoft Dynamics | Planning.Do you have experience support Supply Chain Management through Microsoft Dynamics?.Supported F&O environments to a high level?.I am... Show more

 • Promoted

IT Support Analyst

Artifex Interior Systems LimitedKnowsley, England, GB
Full-time

Artifex Interior Systems is pleased to confirm the below opportunity within our business:.Please note this position will require occasional to semi-frequent travel to our facility in Elmdon, Birmin... Show more

 • Promoted

Childrens Residential Support Worker

SCR Recruitment ServicesBlackpool, ENG, GB
Full-time

Childrens Support Worker (Flexible Hours)We are seeking compassionate and dedicated Childrens Support Workers to join our team on a flexible basis.In this role, you will work collaboratively to pro... Show more

 • Promoted

Junior Application Support Analyst

Zachary Daniels RecruitmentLiverpool, England, GB
Full-time

Junior Application Support Analyst.We're working with a growing consumer business that's investing heavily in its technology function and looking to appoint a Junior Application Support Analyst.Thi... Show more

 • Promoted

Business Analyst Starter Course (Birkenhead)

ITonlinelearning RecruitmentBirkenhead, Wirral, UK
Part-time

Trainee Business Analyst Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first Business Analyst role.Study part-time, build fundamenta... Show more

 • Promoted

IT Support Analyst | 1st/2nd Line, Office 365 & Hardware

NorthreachChester, England, GB
Full-time

A progressive organization in Chester is seeking an IT Support Analyst.In this role, you will ensure seamless IT operations by providing 1st and 2nd line support.Candidates should have a degree in ... Show more

 • Promoted

Data Analysis Starter Course (Blackpool)

ITonlinelearning RecruitmentBlackpool, Blackpool, UK
Part-time

Job Title: Trainee Data Analyst – £30,000–£65,000 – Job Programme This is a self-funded programme that leads to employment, fees apply.Job Guarantee Complete the programme and get a job, or get yo... Show more

 • Promoted

Head of IT

Career Choices Dewis Gyrfa LtdLiverpool, England, United Kingdom
Full-time

Biotech / Life Sciences Location: Liverpool or London.Contract: Permanent, full-time Reporting to: Chief Operating Officer Have you built or transformed IT infrastructure within a regulated organis... Show more