Join to apply for the Front of House Manager role at London Business School
London Business School is seeking a permanent Front of House Manager, Customer Experience, within Campus Services and Estates. The role will oversee logistical operations and service delivery, including space planning and management, catering, hotel contracts, cleaning, porterage, post, reception, fitness centre and security.
You will report to the Head of Customer Experience and be responsible for ensuring consistent delivery of a world‑class experience to a myriad of stakeholders across multiple sites. This highly visible and front‑facing position manages and coordinates the Customer Service Managers to achieve a high level of engagement and interaction with the School community.
Please note this role will be fully based on campus. Office hours are 9‑5, but cover may be required for the 7am‑7pm operation.
Front of House Manager • England, GB
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