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Starbuck James Ltd
Operations Director - Professional Services SMEStarbuck James Ltd • Greater London, England, GB
Operations Director - Professional Services SME

Operations Director - Professional Services SME

Starbuck James Ltd • Greater London, England, GB
30+ days ago
Job type
  • Full-time
Job description

Operations Director - Professional Services SME

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Our client is a medium-sized, highly successful data science company developing sophisticated and specialized mathematical solutions. Their artificial intelligence has led to global-first achievements across various industrial, commercial, and academic settings.

Following a period of steady, unprecedented growth, they are seeking an Operations Director to play a vital role in preparing the company for this expansion. The role focuses on promoting end-to-end excellence for internal and external customers, encompassing project delivery, quality management, and business efficiency. It is a hands-on role requiring active involvement in all projects, with experience in both strategic and practical aspects of operations.

This is an executive role reporting to the CEO, requiring a strong background in strategic and operational management and implementation. You will manage a small team and participate in senior leadership meetings.

Key responsibilities include:

  • Optimizing operational strategies and processes to support growth
  • Collaborating with the CEO and executive team to align operations with business strategy
  • Developing and implementing efficient systems, policies, and procedures to maximize efficiency and profitability
  • Overseeing the implementation of a new operations management system
  • Managing project management functions and improving procedures
  • Identifying industry trends, technologies, and opportunities for operational excellence
  • Having at least 8 years of operations management experience within an SME professional services environment
  • Balancing hands-on and strategic operational responsibilities
  • Experience with business management systems, project management, and process improvement methodologies
  • Proven success in leading teams through growth and operational change
  • Profit and loss analysis skills at the project level
  • Bachelor’s degree in business or operations management

The company is based in Southeast England. This role is primarily home-based with some travel to the head office. The salary reflects an executive SME role with good benefits. The company values a vibrant, fast-paced, and people-first environment.

Seniority level

  • Director

Employment type

  • Full-time

Job function

  • Management, Project Management, and Quality Assurance

Industries

  • IT Services, IT Consulting, and Software Development
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Operations Director - Professional Services SME • Greater London, England, GB

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