National Account Manager

Job Description

National Account Manager – Fresh Direct

Bicester - Remote - Regional travel is part of this role.

With a competitive salary, an attractive bonus scheme, company car, brilliant reward and recognition scheme, excellent career development and much more,

Are you looking to enhance your career within National Accounts? Are you passionate about a career within Sales and want to work in a fast-growing food service business? This role could be for you.

We have a new and exciting opportunity to join Fresh Direct working within the Framework and Keys channel. The role will provide the right individual with a great platform to further their sales career at Sysco UK. We have robust central support functions in place and limitless potential for professional development.

As a company that prides itself on its strong teamwork ethic, a culture that rewards, recognises personal contribution and provides a friendly environment to work in, we want to attract the best people!

This role will best suit a resilient and commercially minded individual who demonstrates a strong growth mindset and is looking to progress their career.

Key Accountabilities and Responsibilities

• Accountable for the customer performance, ensuring that company profitability, customer requirements and individual growth targets are met.
• Supports and executes Joint Business Plans to drive profitable and collaborative customer growth.
• Monitor, report & forecast on account performance against sales budget and cash margin in order to maximise future performance.
• Manage contractual Key Business Indicators as part of all customer reviews.
• Annually review customer account plans as part of the budgeting process for the following year.
• Work with other departments as required to ensure that budgeted sales targets, account profitability, customer satisfaction and retention are achieved across portfolio.
• Identify, understand and communicate both the customer needs and development aspiration. Work with the required Fresh Direct Group function to meet those needs and aspirations.
• Strong internal communication skills to ensure management team members are kept updated on any opportunities or threats that could potentially impact the business.
• Fully utilise the NPD function of the business to ensure that all opportunities within current customer base are maximised to drive account value and profitability.

Key Attributes

• Customer focused and solutions driven.
• First rate communication and presentation skills both verbal and written.
• Organised and effective time planner.
• Ability to prioritise workload by importance.
• Strong numerical skills and ability to analyse data.
• Excellent product knowledge and an understanding of the industry.
• A passion for driving costs out of the business & increasing profitability.
• Can navigate cross functional teams to provide excellent account management.
• Ability to think outside the box and drive innovation.
• Ethical and honest.
• Able to mentor and develop team members.

Additional Information

At Fresh Direct everyone is welcome. We don’t want you to ‘fit our culture’ we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don’t just look at your CV, we’re more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Fresh Direct and we recognise that Fresh Direct can only thrive when everyone feels they belong. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you.

Fresh Direct

Built on a passion for food and feeding the nation, at Fresh Direct we are dedicated to making life as easy and efficient for the chefs, cooks and caterers we serve across the country. We are the leading specialist supplier of locally and globally sourced fresh produce and dairy across Great Britain, bringing the best of the seasons to chefs’ menus.

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