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Meraki Talent are delighted to be partnered with a market leading business in Glasgow who are looking for an IT Service Excellence Analyst on a contract basis to join their International Service team in their Infrastructure department.
The Role
This role is pivotal in ensuring compliance with regulatory requirements and industry standards, supporting operational readiness and driving continuous improvements across IT processes and Infrastructure. Working across IT teams globally, you will contribute heavily to audit readiness, process optimisation and automation initiatives.
The key components of the role will be:
Experience
Knowledge and experience of Jira, a familiarity with regulatory frameworks such as GDPR, ISO9001 / ISO27001, exposure to audit tools and hands on experience with Operational Readiness practices would all be ideal but not a must have.
On Offer
This is a day rate contract position (Inside ir35) signed off until the end of the year but had a high likelihood of extension. Based in Glasgow and will be a Hybrid set up with one or two days a week onsite.
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