Senior Account Manager

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Head of HR Operations & Recruitment | Twogether | 3x B2B Marketing Agency of The Year

Role overview

Twogether is at the forefront of helping technology companies define, deliver, and drive success within their Channel. With 75% of all world trade going indirectly, there’s never been a more exciting time to help our technology clients utilise the channel ecosystem and engage their partners.

This is a focused Channel Marketing Senior Account Manager role within the Channel Solutions team at Twogether. The role requires a good understanding of how channel partners go to market; as well as the ability to develop, implement and execute strategic ‘For’, ‘To’ and ‘Thru’ marketing programs. Experience is required in developing and executing partner marketing activities.

PRIMARY FUNCTION: To manage all client campaigns/projects on brief, on time and on budget and deliver excellent customer service.

SECONDARY FUNCTION: To manage and develop designated accounts within the team. Supporting the Client Services Lead in ensuring the profitability of these accounts and in identifying and converting business development opportunities.

Role responsibilities

• Focus on channel partners go-to-market programs
• Support in the delivery of For, To and Thru partner marketing programs
• Execute marketing projects and campaigns from start to finish, leveraging internal support and driving collaboration

Marketing Expertise

• Marketing background, ideally technology / channel
• Understand different marketing activities, when to use each one and how to optimise each activity
• Understand marketing services and production/development processes – design, digital, media
• Understand and implement campaign metrics, measurement and ROI

Campaign Management

• Ensure work is completed accurately, efficiently and effectively – on brief, on time and on budget
• Ability to set and meet realistic expectations and to question client deadlines when required
• Manage project finances – accurately recording revenue recognition based on activities completed, creating quotes, raising invoices, tracking accrued and deferred revenue
• Manage quoting process with a full understanding of margin requirements on project

Customer Service

• Flexibility
• Communication – listening, understanding, questioning
• Ability to build relationships with clients

Development of client business

• Identify and develop new opportunities within nominated accounts
• Develop and present proposals to clients
• Competently demo relevant tools to clients when there is an opportunity

Teamwork

• Experience of working with cross-functional teams and skilled at inspiring the best from colleagues from different departments
• Experience following agency studio processes
• Skilled at articulating client requirements

About you

The skills you require

• Understand the channel partner marketing landscape
• Proven success in implementing partner marketing plans and campaigns
• Experience across a range of marketing disciplines and techniques

Twogether believes that a diverse workforce is not just a social good, but a commercial advantage. Ensuring that we have a diverse workforce and that our people are treated equally regardless of culture, gender and non-binary, sexual orientation, ethnicity, religious beliefs, diversity of thought, skills, marital status, family composition, education, age, disability, or any other characteristic, will ensure that we have the diversity of skills, backgrounds, knowledge, experience and thought to do the best work for our clients, and continue to attract the best people.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing and Project Management

• Industries

  Marketing Services

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