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MasterMover
Aftermarket Sales ExecutiveMasterMover • Chichester, England, GB
Aftermarket Sales Executive

Aftermarket Sales Executive

MasterMover • Chichester, England, GB
30+ days ago
Job type
  • Full-time
Job description

Location: Ashbourne, Derbyshire
Company: MasterMover Ltd
Reporting to: UK Service Manager

Overview

You will play a vital part in our aftersales experience, engaging with customers to drive contract and warranty sales while supporting their ongoing service needs.

Key Responsibilities

  • Initial After-Sales Contact: Act as the first point of contact for new customers post-purchase, introducing support options and building long-term relationships
  • Contract & Warranty Upselling: Drive revenue growth by promoting and selling service contracts and extended warranties within pre-agreed guidelines
  • Customer Liaison: Be the link between the customer and our service team, ensuring clear communication and issue resolution
  • Service Support: Assist with customer queries, service control coordination, and end-user training bookings
  • Customer Retention: Support existing customers with their ongoing service needs, contributing to retention and customer satisfaction

Requirements

  • Strong commercial awareness with a sales-first mindset
  • Proven customer service experience in a fast-paced environment
  • Confident communicator with excellent interpersonal skills
  • Skilled in identifying upsell opportunities and closing sales
  • Organised, proactive, and self-motivated

What We Offer

  • Competitive salary with performance bonuses
  • Exciting benefits package
  • Opportunities for personal development
  • A collaborative team culture with a market leading brand
  • Autonomy and recognition of success

Seniority level

  • Mid-Senior level

Employment type

  • Full-time

Job function

  • Sales

Industry

  • Machinery Manufacturing

Derby, England, United Kingdom

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Aftermarket Sales Executive • Chichester, England, GB

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