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GIVENCHY
Sales Consultant - Givenchy - Bicester VillageGIVENCHY • Bicester, England, GB
Sales Consultant - Givenchy - Bicester Village

Sales Consultant - Givenchy - Bicester Village

GIVENCHY • Bicester, England, GB
10 hours ago
Job type
  • Full-time
Job description

GIVENCHY Bicester, England, United Kingdom

Position: Sales Consultant - Givenchy - Bicester Village

Acting as a Givenchy brand ambassador for our Bicester Village Store, you will welcome clients and deliver luxury customer service to an international clientele while maximizing profitable sales.

Key Responsibilities

  • Welcome all clients to the Store ensuring the client feels comfortable in the environment.
  • Greet all clients and build a relationship with them to assist in selecting the right products for them whilst maintaining the rapport and offering advice.
  • Introduce additional complementary products targeted to your client and share product knowledge.
  • Process the sale in a confident and professional manner whilst maintaining the relationship with the client.
  • Gather and collate client’s CRM details to maintain the relationship and build the client book ensuring a personal follow-up with the client.
  • Maintain store standards on stock and adhere to the visual merchandise guidelines promoting the Givenchy image.
  • Exceed all behavioural requirements including adhering to the dress code and appearance guidelines as indicated by the management team.
  • Actively drive your product knowledge by keeping up to date with fashion trends and competitors, participating in in-store training and educating yourself on all Givenchy product lines.
  • Support control and management of stock in line with the guidance from Stock Control colleagues.
  • Mystery Shop Results.
  • Weekly and individual sales targets.
  • Conversion Rate.
  • Average Transaction Value.

Profile and Experience

  • A minimum of 3 years’ experience in sales in a high fashion environment. Experience working in a flagship store in luxury would be preferred.
  • Experience in selling leather goods or Ready to wear with an understanding of craftsmanship and quality.
  • Strong business sense and experience working with retail KPIs is a must.
  • A genuine interest for fashion and Givenchy as a brand.
  • Hardworking and committed to achieving/exceeding targets.
  • Team player and able to work autonomously.
  • Excellent personal presentation – a Givenchy Brand Ambassador.
  • Strong communication and relationship building skills. Existing clientele network would be a plus.
  • Fluent in English and Arabic is essential. Additional languages are an advantage.

Seniority level

Entry level

Employment type

Full-time

Industry

Retail Luxury Goods and Jewelry

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Sales Consultant - Givenchy - Bicester Village • Bicester, England, GB

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